[show abstract][hide abstract] ABSTRACT: Risk management in the water utility sector is becoming increasingly explicit. However, due to the novelty and complexity of the discipline, utilities are encountering difficulties in defining and institutionalising their risk management processes. In response, the authors have developed a sector specific capability maturity methodology for benchmarking and improving risk management. The research, conducted in consultation with water utility practitioners, has distilled risk management into a coherent, process‐based framework. We identified eleven risk management processes, and eight key attributes with characterise the extent to which these processes are defined, controlled and institutionalised. Implementation of the model should enable utilities to more effectively employ their portfolio of risk analysis techniques for optimal, credible and defensible decision making.
Journal of Risk Research 02/2007; 8(1):85-104. · 0.88 Impact Factor
[show abstract][hide abstract] ABSTRACT: The goal setting regime imposed by the UK safety regulator has important implications for an organisation's ability to manage health and safety related risks. Existing approaches to safety assurance based on risk analysis and formal safety assessments are increasingly considered unlikely to create the step change improvement in safety to which the offshore industry aspires and alternative approaches are being considered. One approach, which addresses the important issue of organisational behaviour and which can be applied at a very early stage of design, is the capability maturity model (CMM). The paper describes the development of a design safety capability maturity model, outlining the key processes considered necessary to safety achievement, definition of maturity levels and scoring methods. The paper discusses how CMM is related to regulatory mechanisms and risk based decision making together with the potential of CMM to environmental risk management.
Environment International 01/2007; 32(8):1094-105. · 6.25 Impact Factor
[show abstract][hide abstract] ABSTRACT: Risk management in the water utility sector is fast becoming explicit. Here, we describe application of a capability model to benchmark the risk management maturity of eight water utilities from the UK, Australia and the USA. Our analysis codifies risk management practice and offers practical guidance as to how utilities may more effectively employ their portfolio of risk analysis techniques for optimal, credible, and defensible decision making. For risk analysis, observed good practices include the use of initiation criteria for applying risk assessment techniques; the adoption of formalised procedures to guide their application; and auditing and peer reviews to ensure procedural compliance and provide quality assurance. Additionally, we have identified common weaknesses likely to be representative of the sector as a whole, in particular a need for improved risk knowledge management and education and training in the discipline.
Journal of Risk Research - J RISK RES. 01/2007; 10(1):105-123.
[show abstract][hide abstract] ABSTRACT: Financial pressures, regulatory reform, and sectoral restructuring are requiring water utilities to move from technically inclined, risk-averse management approaches toward more commercial, business-oriented practices. Risk analysis strategies and techniques traditionally applied to public health protection are now seeing broader application for asset management, assessing competition risks, and potential threats to the security of supplies. Water utility managers have to consider these risks alongside one another, employ a range of techniques, and devise business plans that prioritize resources on the basis of risk. We present a comprehensive review of risk analysis and management strategies for application in the water utility sector at the strategic, program, and operational levels of decision making.
Critical Reviews in Environmental Science and Technology - CRIT REV ENVIRON SCI TECHNOL. 01/2006; 36(2):85-139.
[show abstract][hide abstract] ABSTRACT: Risk management in the water utility sector is fast becoming an explicit paradigm. Here, we describe the application of a risk management capability maturity model to benchmark the risk management maturity of water utilities from the UK, Australia and the USA. The analysis is suggestive of capabilities in the sector as a whole and illustrates the need for improved competencies in risk management and the management of risk knowledge. Heightened level of risk management capability can be achieved by improving the risk management cultures within organisations.
Proceedings of the Water Environment Federation. 12/2005;
[show abstract][hide abstract] ABSTRACT: The provision of wholesome, affordable and safe drinking water that has the trust of customers is the goal of the international water utility sector. Risk management, in terms of protecting the public health from pathogenic and chemical hazards has driven and continues to drive developments within the sector. In common with much of industry, the water sector is formalizing and making explicit approaches to risk management and decision-making that have formerly been implicit. Here, we review the risk management frameworks and risk analysis tools and techniques used within the water sector, considering their application at the strategic, programme and operational levels of decision-making. Our analysis extends the application beyond that of public health to issues of financial risk management, reliability and risk-based maintenance and the application of business risk maturity models.
Process Safety and Environmental Protection 11/2004; 82(6):453–462. · 1.50 Impact Factor