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ABSTRACT: Organizations continue to work on defining and developing better strategic Internet systems. The use of the Internet should not, however, adversely affect their existing business processes but rather incorporate and support them. Therefore, developing a strategic Internet system should support their strategic profile while providing high performance from its use. We took a new approach to Internet development by analyzing an organization's Internet use and performance by adopting Miles and Snow's classifications of business strategy: Defenders, Analyzers, and Prospectors. A sample of 257 IT managers and professionals helped in suggesting relationships between Internet use and performance; the consequent model was then validated. Further analysis was then conducted at the dimension level to highlight the differences between strategic profiles and the appropriate Internet use. The results indicated identifiable approaches for different strategic profiles and their desired performance levels.
Information & Management. 01/2006;
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ABSTRACT: Organizations continue to struggle with identifying the appropriate drivers for Internet success. They must realize that investment alone will not lead to successful deployment of the Internet, but a strategic approach based on business principles is a sounder alternative. Organizations are also unclear on the appropriate way of measuring the tangible and intangible impact of the Internet on their business. This study develops measures for Internet Performance and Business Internet Use to help identify the necessary drivers for success and the correct dimensions for performance. Data from over 250 IT managers was collected to empirically test the validity and reliability of the derived constructs, and to validate the relationship between Business Internet Use and Internet Performance at the construct and dimension level. This study found that there is a significant relationship between Business Internet Use and Internet Performance, which further strengthens the argument that for proper implementation of Internet technology, a business-driven strategic approach is the optimal path for success.
Journal of Electronic Commerce Research. 01/2005; 6.
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ABSTRACT: Information systems (IS) have become a vital component of an organization's competitive practices. Organizations have tried to differentiate themselves based on their use and adaptation of new information technology. Top management support (TMS) is a significant factor in influencing the effectiveness of the IS function in an organization. The literature has conceptually supported this notion, but empirical evidence has been sparse. This paper develops a two-tiered framework for studying the relationship between top management support, the IS function, and IS performance. This conceptual model was empirically tested using structural equation modeling based on data collected through a survey instrument. The results support the direct and indirect relationships depicted in the model between top management support and IS performance.
Omega. 02/2004; 32(6):459-471.
