[Show abstract][Hide abstract] ABSTRACT: Physicians who have an electronic health record in their office may have the option to provide their patients with a personal health record. Research was undertaken to determine if a patient population would indeed use a personal health record if the physician(s) made it available in the future. The technology acceptance model was used to evaluate both perceived usefulness and perceived ease of use (technology barriers). Although the perceived usefulness of a personal health record was a significant determining factor related to intention to adopt, technology barriers were indirectly related to intention to adopt as well. Technology barriers can be addressed by providing office staff for hands-on training as well as assistance with interpretation of medical information. Longitudinal research is needed to determine if the technology barriers decline over time and usefulness of the information promotes increased demand.
International Journal of Healthcare Technology and Management 01/2013; 14(1/2):73 - 89.
[Show abstract][Hide abstract] ABSTRACT: The well-anticipated and well-documented demographic shift attributed to ageing of the baby boomer generation will place significant demands upon the health-care industry in the future. Significant resources such as the nurse workforce, will be needed to provide health-care services to this cohort. There is a looming shortage of professional and paraprofessional nurses. This paper evaluates strategies that can be utilized to decrease the rate of the nursing shortage, while retaining the current supply of nurses. Recommendations for solving the nursing shortage problem include enhancing the work environment through fostering open communication, improving technology, nurse empowerment, building long-lasting and fulfilling partnerships, and efficient workplace organization.
Health Services Management Research 02/2012; 25(1):41-7.
[Show abstract][Hide abstract] ABSTRACT: Health literacy is a concept that describes a patient's ability to understand materials provided by physicians or other providers. Several factors, including education level, income, and age, can influence health literacy. Research conducted at one medical practice in Florida indicated that in spite of the patients' relatively low education level, the majority indicated a broad acceptance of personal health record (PHR) technology. The key variable explaining patient willingness to adopt a PHR was the patient's health literacy as measured by the eHealth Literacy Scale (eHEALS). Adoption and use rates may also depend on the availability of office staff for hands-on training as well as assistance with interpretation of medical information. It is hoped that technology barriers will disappear over time, and usefulness of the information will promote increased utilization of PHRs. Patient understanding of the information remains a challenge that must be overcome to realize the full potential of PHRs.
Perspectives in health information management / AHIMA, American Health Information Management Association 01/2012; 9:1e.
[Show abstract][Hide abstract] ABSTRACT: This chapter summarizes the major determinants of health insurance coverage rates among young adults. Socioeconomic status, demographics, actual and perceived health status, perceived value, and perceived need are all examined in order to determine what the literature reveals regarding each variable and how each variable impacts a young adult's decision to purchase health insurance. Results indicate that socioeconomic status, demographics, perceived value, and perceived need were the most significant determinates of health insurance status of young adults. A conceptual framework is also examined and used to illustrate theoretical implications. Managerial implications for marketing health plans to young adults are also addressed. Finally, policy implications concerning the new Patient Protection and Affordable Care Act are addressed.
Advances in Health Care Management 01/2011; 11:185-213.
[Show abstract][Hide abstract] ABSTRACT: Currently, the debate over the addition of the midlevel provider position for dental hygienists rages on. The midlevel provider (similar to the physician's assistant) in dentistry exists in a handful of states in various forms, but is hotly contested in many other states. This is the second half of a 2-part study undertaken to add to the current body of knowledge by addressing the clinical needs changing in our population and the associated demand study for additional educational degrees for dental hygienists to address these changing needs. Part 1 addressed a literature update on oral health and systemic correlations contributing to our populations' declining health conditions, whereas part 2 illustrates the results of the demand study. It attempts to benchmark "adequate demand" and applies the stakeholder theory as its theoretical framework.
[Show abstract][Hide abstract] ABSTRACT: The purpose of this research was to explore the effect work environment has on the intent to leave the profession for rural hospital bedside registered nurses (RNs). Subscales of autonomy, control over the practice setting, nurse-physician relationship and organizational support were incorporated into the analysis to determine which aspects of work environment directly affect the intent to leave the profession. An explanatory cross-sectional survey was distributed to 259 direct care bedside RNs employed at a rural system-affiliated hospital in Central Florida between February 2007 and June 2007. Anonymity was assured. A questionnaire containing demographic questions, the Nursing Work Index-Revised and Blau's intent to leave scale was distributed to all direct care nurses. A 32.8% response rate was achieved for a total of 85 complete and usable surveys. Data analysis shows that the work environment in general is negatively related to intent to leave. In addition, each of the four subscales was also negatively related to the intent to leave the profession. The results of this study support several recommendations for practice and education, including the promotion of professional practice environments, fostering inter-departmental relationships, and increasing the managerial training of RN managers.
Health Services Management Research 11/2010; 23(4):185-92.
[Show abstract][Hide abstract] ABSTRACT: Retail clinics in health care have been characterized as a “low-cost disruptive innovation” (Christensen, Anthony, & Roth, 2004). This article examines the retail clinic innovation, how it has grown and evolved over time, and the human resource implications of this phenomenon. The article provides a comprehensive literature review of both academic research and practitioner perspectives. Data regarding how retail clinics have impacted consumer access to health services, cost of health services, clinical outcomes, and customer satisfaction are examined. Even though retail clinics use lower cost staffing patterns than do traditional providers, data indicate positive outcomes and high levels of customer satisfaction with retail clinics. The evolution of retail clinics through multiple models and staffing patterns are discussed. The article concludes with implications for theory, health administration practice, public policy, and future research.
Advances in Health Care Management 08/2010; 9:137-162.
[Show abstract][Hide abstract] ABSTRACT: This exploratory survey examines the relationship between selected dimensions of spirituality and self-perceived effective leadership practices of health-care managers. Kouzes and Posner's Leadership Practices Inventory and Beazley's Spiritual Assessment Scale were administered to a sample of health-care managers. Significant statistical relationships were found between and among the dimensions of both subscales. Analysis of variance revealed a statistically significant difference in three effective leadership practices by 'more spiritual than non-spiritual' managers. The confirmatory factor analysis of our theory-based model revealed a moderately positive correlation between spirituality and leadership (r = 0.50). The paper concludes with a conceptual theory postulating a rationale for the relationship between spirituality and effective leadership.
Health Services Management Research 12/2008; 21(4):236-47.
[Show abstract][Hide abstract] ABSTRACT: Among 10,384 rural Colorado female patients who received MDC 14 (obstetric services) from 2000 to 2003, 6,615 (63.7%) were admitted to their local rural hospitals; 1,654 (15.9%) were admitted to other rural hospitals; and 2,115 (20.4%) traveled to urban hospitals for inpatient services. This study is to examine how network participation, service scopes, and market competition influences rural women's choice of hospital for their obstetric care. A conditional logistic regression analysis was used. The network participation (p < 0.01), the number of services offered (p < 0.05), and the hospital market competition had a positive and significant relationship with patients' choice to receive obstetric care. That is, rural patients prefer to receive care from a hospital that participates in a network, that provides more number of services, and that has a greater market share (i.e., a lower level of market competition) in their locality. Rural hospitals could actively increase their competitiveness and market share by increasing the number of health care services provided and seeking to network with other hospitals.
Journal of Medical Systems 08/2008; 32(4):343-53. · 1.37 Impact Factor
[Show abstract][Hide abstract] ABSTRACT: Volunteers have been present in health care settings for centuries. However, there is little empirical evidence regarding the impact that volunteers make on hospital performance. Since the 1990s, hospitals in the United States have had a great deal of pressure to produce high-quality care at minimum expense. These pressures have enhanced the benefits of using volunteers in a hospital setting.
This study utilized multiple regression analysis to explore the impact of the use of volunteers and the level of professionalism of volunteer programs on cost effectiveness and patient satisfaction in hospitals.
Hospitals throughout the state of Florida were invited to participate in the study by completing a brief questionnaire about their volunteer programs. Performance indicators of volunteer cost savings and patient satisfaction scores for 50 Florida hospitals were analyzed using data sets from the American Hospital Association and Agency for Health Care Administration along with data obtained from a questionnaire.
Results indicate that the use of volunteers offers significant cost savings to hospitals and enhances patient satisfaction scores.
Larger volunteer programs appear to enhance patient satisfaction while containing costs. Future research opportunities related to the impact of volunteers and volunteer professionalism on other hospital performance measures are suggested.
Health care management review 08/2008; 34(2):119-28. · 1.30 Impact Factor
[Show abstract][Hide abstract] ABSTRACT: The literature on occupational choice and quality of work life have traditionally been quite separate. However, occupational decisions made in the pre-work setting may have implications for job satisfaction and the quality of work life later on. The occupational choices of 1725 high school seniors in Alabama are studied to determine the realism of such choices and the degree to which various individual and school characteristics affect realism. Results indicate that the aspiration levels of many students are unrealistic and that an adaptive process of occupational decision-making is required later on. The implications of these findings for job satisfaction and quality of work life are discussed.
[Show abstract][Hide abstract] ABSTRACT: Objective This study examines the impact of certificate of need (CON) regulation on hospital costs.Design A modified structure—conduct—performance paradigm was applied to a national sample of US hospitals in order to investigate the impact of CON regulation on hospital costs.Methods Secondary data for 1957 US acute care hospitals in 301 standard metropolitan statistical areas (SMSAs) from the American Hospital Association's Annual Survey of Hospitals in 1991 were used. The dependent variable was hospital costs per adjusted admission in 1991. Predictor variables were the existence of a CON law in each hospital's state and the dollar limit (if any) required for CON approval. Control variables were environmental, market, and institutional characteristics. Associations between predictor and dependent variables were investigated using multiple regression analyses.Results The results indicate that CON laws had a positive, statistically significant relationship to hospital costs per adjusted admission. Conclusion These findings suggest not only that CON do not really contain hospital costs, but may actually increase them by reducing competition. Implications for public policy are discussed.
Health Education Journal 09/2007; 66(3):229-244. · 0.73 Impact Factor
[Show abstract][Hide abstract] ABSTRACT: The present study uses canonical analysis to examine the contingency model of organizations in the nursing home field. Data on environmental pressures and managerial practices relevant to the decision-making process are analyzed. Results support the theory that managerial practices are contingent on environmental pressures. The implications of these results for health-care decision makers and for future assessments of managerial-environmental relationships are discussed.
[Show abstract][Hide abstract] ABSTRACT: More and more Native American tribes are assuming control of their own public health care delivery systems by contracting the functions of the Indian Health Service (IHS) through the provisions of P.L. (public law) 93-638, the Indian Self-Determination and Education Assistance Act. In doing this, some Native American tribes are making decisions to create or plan their own departments of public health. In Arizona, the Gila River Indian Community has already established its own department of public health and the Navajo Nation is in the planning stages of establishing its own department of public health.
This paper proposes three public health organizational delivery models to meet the public health needs of small, medium, and large Native American tribes. Information for these models was derived from interviews with officials associated with the Arizona Department of Health Services and leaders of Native American tribes. These models progress in size and complexity as we move from small to medium to large tribes.
(a) service delivery should focus on both preventative and curative services; (b) services should be developed with input from the underserved population; (c) members of underserved populations should be trained to provide service to their communities; (d) one model of health service delivery will not be appropriate for all underserved populations; and (e) different models are required to respond to differing cultures, populations, and geographic locations.
Public Health 05/2007; 121(4):296-307. · 1.48 Impact Factor
[Show abstract][Hide abstract] ABSTRACT: Article: Strategy and entrepreneurship have long been seen as separate realities to many scholars. In near-caricature form, the first has been seen as focused on large firms using explicit strategic planning methods supported by increasingly sophisticated information technology; and the second appeared primarily to reflect the actions of a determined, energetic, and intuitive founding entrepreneur or small entrepreneurial action team. Fortunately, many leading scholars in the two corresponding fields of study have recognized that these realities are indeed overlapping and should be approached by researchers as such, whenever possible. We decided to use the concepts of "strategic thinking," rather than strategic planning, together with "entrepreneurial action" rather than focus on the "entrepreneur" or restrict our perspectives to a particular type of firm, such as new ventures. By focusing on the thinking and acting processes, we conceptually wanted to incorporate both deliberate as well as emergent or improvised strategy and entrepreneurial seizing of opportunity.
Advances in Health Care Management 02/2007; 6:3-9.
[Show abstract][Hide abstract] ABSTRACT: Doctoral education is gaining increasing attention as new programs proliferate and enrollment grows. Presently there is no standardization of degrees programs, limited aggregated information about health administration education doctoral programs, and an absence of national policy. The general, doctoral education literature presents a variety of issues and challenges for doctoral health administration education including data trends, supply and demand for doctoral graduates, credential inflation, attrition and degree completion, organizational efforts to improve doctoral education, and strategies for the future. Following the literature review, survey results for a sub-sample of AUPHA affiliated doctoral programs are presented along with related implications.
The Journal of health administration education 02/2007; 24(3):187-99.
[Show abstract][Hide abstract] ABSTRACT: Among health administration programs, doctoral education has been a low priority for decades. Programs which are profitable from an economic perspective tend to be maintained or expanded while less profitable programs tend to be reduced. For a variety of reasons, doctoral programs tend to be viewed as less profitable than other programs. This paper analyses why doctoral programs are a low priority, the symptoms of this low priority, implications for the future of health administration education, and recommendations for enhancing that future.
The Journal of health administration education 02/2007; 24(3):201-19.