Chronic medical conditions and work performance in the health and work performance questionnaire calibration surveys.
ABSTRACT Associations between chronic conditions and work performance (absenteeism, presenteeism, and critical incidents) were studied in reservation agents, customer service representatives, executives, and railroad engineers. Conditions and work performance were assessed with the World Health Organization's Health and Work Performance Questionnaire. Analysis of covariance was used to estimate associations. More work performance was lost from presenteeism than absenteeism. However, chronic conditions more consistently had negative impacts on absenteeism than presenteeism. Conditions with significant effects included arthritis, asthma, chronic obstructive pulmonary disease-emphysema, depression, and chronic headaches. Arthritis had the largest aggregate effect on absenteeism-presenteeism. Only depression affected both absenteeism-presenteeism and critical incidents. Some chronic conditions have substantial workplace effects. Disease management programs for these conditions might have a positive return on investment (ROI). Health and productivity tracking surveys are needed to evaluate ROI and provide quality assurance.
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ABSTRACT: Presenteeism refers to attending work despite being ill. This article focuses on this innovative organizational concept. Data from nurses at a major Portuguese public hospital (N = 296) reported some major causes of presenteeism, namely lower-back pain, breath infections, migraines and stress. Although females revealed higher prevalence levels for most of the presenteeism causes, no gender differences were found regarding the number of hours people were affected by presenteeism. Moreover, other work variables were correlated-age, perceived health state, number of working hours, income and seniority-with a presenteeism scale (SPS-6) and a Health Condition Index. Most importantly, a negative correlation was found between perceived health status and presenteeism. Additionally, more experienced and highly paid nurses tended to be less affected by presenteeism. Finally, the limitations of this study-as well as some implications of presenteeism on productivity loss-are discussed. Copyright © 2011 John Wiley & Sons, Ltd.Stress and Health 10/2012; 28(4):297-304. DOI:10.1002/smi.1432
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ABSTRACT: Presenteeism describes the situation when workers are on the job but, because of illness, injury, or other conditions, they are not functioning at peak levels. Although much of the research on presenteeism appears in the medical literature, we argue that presenteeism also occurs when employees go to work but spend a portion of the workday engaging in personal business while on the job, such as e-mailing friends, paying personal bills, or making personal appointments. Results of a Web-based survey of 115 individuals suggest that employees spend approximately one hour and twenty minutes in a typical workday engaged in personal activities, costing their employers an average $8,875 each year in lost productivity per employee. Results suggest that engagement in personal business on the job is not related to self-reported measures of performance, efficiency, job satisfaction, organizational commitment, or intentions to stay, only to procrastination. Implications of these findings for practice and research are discussed.Human Resource Development Quarterly 08/2007; 18(3):361 - 383. DOI:10.1002/hrdq.1209