Burnout, role conflict, job satisfaction, psychosocial health among Hungarian health care staff: A questionnaire survey

The University of Szeged, Department of Psychiatry, Behavioural Sciences Group, Szeged, Hungary.
International Journal of Nursing Studies (Impact Factor: 2.9). 04/2006; 43(3):311-8. DOI: 10.1016/j.ijnurstu.2005.05.003
Source: PubMed


There is a growing interest in the psychosocial work environment of health care staff since they are at high risk for burnout, role conflict and job dissatisfaction. Burnout, as a type of prolonged response to chronic job-related stressors, has a special significance in health care where staff experience both psychological-emotional and physical stress. Burnout and the other negative aspects of the job of health care staff have major behavioural and health implications.
The present study investigated the interrelationships among burnout, role conflict and job satisfaction in a sample of Hungarian health care staff. The study also investigated how these indicators of psychosocial work climate influence respondents' frequency of psychosomatic symptoms.
A questionnaire survey (anonymous questionnaires) has been carried out to detect these interrelationships.
Two major hospitals in Szeged, Hungary.
Questionnaires were distributed to 450 health care staff among whom 55.7% were registered nurses. All together, 201 questionnaires were returned and analyzed, giving a response rate of 44.6%.
Questionnaire contained items on work and health-related information (i.e., burnout, job satisfaction, role conflict, and psychosomatic symptoms) and on some basic sociodemographics. Beyond descriptive statistics, correlation and multiple regression analyses were computed.
Findings show that emotional exhaustion and depersonalization scores were higher, while scores on personal accomplishment was lower as compared to Canadian, Norwegian or US samples. Burnout, particularly emotional exhaustion (p<.001), was found to be strongly related to job dissatisfaction. Schooling was inversely related to satisfaction with the job (p<.05). While job satisfaction was a negative predictor of each type of burnout subscale (p<.001), role conflict was a factor contributing positively to emotional exhaustion (p<.001) and depersonalization scores (p<.001).
The study results underline the importance of the role of psychosocial work environment and the interrelationships among burnout, role conflict, job satisfaction and psychosomatic health among Hungarian health care staff.

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    ABSTRACT: In recent time, organizational trust is an increasingly important component in determining employee commitment to the organization. The current study was conducted with the aim to determine the impact of organizational care on work commitment of healthcare professionals. A cross sectional study was carried out during the span of February to August 2015 to assess the impact of organizational care on work commitment amongst healthcare professionals of tertiary care facilities in Karachi. The study included a sample of 187 healthcare professionals rendering their services in different tertiary care facilities of Karachi. Descriptive statistics were used to demonstrate participants’ demographic information and their response to the questionnaire items. To observe the influence of age, gender, type of organization, job status and salary on the responses, one way ANOVA was adopted, using p < 0.05 level of significance. Our findings revealed that mass population (71%) felt honored to be the part of their organization. 72% opined that in their organization employee got promoted on the basis of their seniority. 68% of the respondents did not agree that their work load was manageable and they felt under pressure to perform well. Only 33% agreed that they were assigned task that provided opportunity to utilize their knowledge and educational background and their day to day task was related to their capabilities and skills. Public health professionals’ commitment to their jobs would determine the quality of the service delivery for their respective communities. This study will assist policy makers to trigger those factors that increase levels of work commitment among health care professionals.
    Open Access Library Journal 11/2015; 02(11). DOI:10.4236/oalib.1102037
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    • "Kako se sestrinska profesija generalno karakterizira kao emocionalno i fizički zahtjevan posao, većina istraživanja upravo je usmjerena prema radnim uvjetima medicinskih sestara, pokazujući kako različiti aspekti radne situacije utječu na zadovoljstvo poslom [8] [9], međutim, dva se područja pokazuju značajnima: međuljudski odnosi između medicinskih sestara te sestrinska skrb za bolesnike, dok kaoiznimno važno u svojem radu medicinske sestre navode upravo rad usmjeren prema pacijentu[10] [11]. Neprikladni radni uvjeti redovito rezultiraju nezadovoljstvom u izvršavanju zadataka, što je osnovni čimbenik za razvoj stresa, a što u završnici uzrokuje slabiju kvalitetu rada medicinske sestre[12]. "
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    04/2015; 20(1):27-32. DOI:10.11608/sgnj.2015.20.006
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    • "Many studies show a positive relationship between role ambiguity and burnout (Collins, 2000; Kokkinos, 2007; Shinan-Altman & Cohen, 2010). The scientific results have indicated to date that role conflict is the most intense predictor of the emotional component of the syndrome (emotional exhaustion) (Jawahar, Stone & Kisamore, 2007; Lee & Ashforth, 1996; Piko, 2006; Posig & Kickul, 2003; Mohr & Puck, 2007), whereas role ambiguity is the most intense predictor of the cognitive component (low personal accomplishment) (Gil-Monte, 2005; Örtqvist & Wincent, 2006). These phenomena are included in different comprehensive models of the syndrome (Posig & Kickul, 2003; Shinan-Altman & Cohen, 2010; Radha, 2007), which indicate the importance of these stressors in the development of burnout. "
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    ABSTRACT: The aim of this research was to analyze the influence of some psychosocial risk factors in the development of burnout and to analyze the influence of this phenomenon on employee absenteeism. The study sample included 142 health care workers. The data analysis included descriptive statistics and multiple linear regression models. The results confirmed the influence of role ambiguity and role conflict on burnout [F (2.139) = 26.720; p < .001], but the influence of burnout on employee absenteeism was not confirmed. However, a significant and positive relationship has been shown between burnout and employee (β = 0.197; p < .05). In conclusion, the findings of this study support the claims that role conflict is a more intense predictor of the emotional component of burnout (burnout; β = 0.585; p < .001). Additionally, there is evidence that prolonged emotional strain could encourage employee absenteeism.
    Terapia Psicologica 07/2014; 32(2):111-120. DOI:10.4067/S0718-48082014000200004 · 0.61 Impact Factor
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