Interventions for information systems introduction in the NHS

The Management School, Sheffield University, 9 Mappin Street, Sheffield S1 4DT, UK.
Health Informatics Journal (Impact Factor: 0.57). 01/2008; 13(4):283-302. DOI: 10.1177/1460458207082978
Source: PubMed


This article provides a historical review of five long-term interventions which were undertaken within the NHS. The objective of the exercise was to examine how information systems (IS) were introduced into operational environments. The length of the interventions ranged from 9 months to almost 3 years. The five sites were all at different stages of system development and the research was carried out using a combination of participant observation and action research. The research question asks, 'How can organizations think about and hence go about their information provision in such a way that successful IS are introduced?'

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Available from: Udechukwu Ojiako, Jan 23, 2015
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    • "If not adequately addressed, new systems introduction can be met by resistance from stakeholders (Brown et al., 2002). Often this resistance can manifest in different forms such as system non-use (Maguire and Ojiako, 2007), or withdrawal (Allen and Wilson, 2005). One of the approaches adopted by Omantel to overcome stakeholder resistance was to choose a robust approach to stakeholder anaylsis. "
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    Industrial Management &amp Data Systems 02/2010; 110(1):78-92. DOI:10.1108/02635571011008416 · 1.23 Impact Factor
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