Common business process model for continuous SDP transformation

Abstract

In the telecom industry, it becomes increasingly important for operators to provide a service delivery platform (SDP) quickly to improve time-to-revenue cycle of new innovative value-added services at lower cost. But the actual spectrum of services delivered by SDP is not yet clearly defined and differs from vendor to vendor. It will lead to the silo SDP problem. The SDP transformation solution intends to offer a horizontal SDP framework (metaSDP) which has the capability to work in concert with existing SDP silos. The common business process model (CBPM), which based on eTOM, is used to defined the general processed used in the metaSDP. To leverage the legacy carrierpsilas service platforms, the SDP specified processes are added into the eTOM with all level3 and level4 business elements, and modeled in IBM Websphere business modeler (WBM). The SDP business process instantiation method are also introduced here to describe how to create the service delivery processes quickly by this model and templates.