The Relationship among Knowledge Management, Organizational Learning, and Organizational Performance

International Journal of Business and Management 03/2009; DOI: 10.5539/ijbm.v4n4p64
Source: DOAJ

ABSTRACT Knowledge management (KM) and organizational performance are believed to be essential of the success in business. The different results in literatures which declare KM affects organizational performance positively. But there are still some confusing relations between KM and organizational learning (OL). Accordingly, we propose some hypotheses to verify relationships among KM, organizational performance, and organizational learning (OL). Base on a sample of Taiwan knowledge-intensive firms engaged in manufacturing, and financial sectors, data are collected using a mail survey, and hypotheses are tested using structural equation modeling. This paper presents OL as a coordinating mechanism, and the results support it in these samples. Empirical evidence also supports the perspective that KM affects organizational performance through OL. This paper is one of the empirical supports for the role of OL as a mediator between KM and organizational performance. Therefore, the positioning of OL as a mediator is also an important contribution to our thinking on this topic.

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    • "The findings of this study in the food industry provide additional perspective to previous literature in organizational behavior that KM has a positive effect on OL (Jerez-Gomez et al., 2005; Ke and Wei, 2006; Liao and Wu, 2009). Also, the findings present a positive significant relationship between KM and OP (Mills and Smith, 2011), and between OL and OP (Hult, 1997; Calantone et al., 2002; Ussahawanitchakit, 2008; Jiménez-Jiménez and Sanz-Valle, 2010). "
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    ABSTRACT: This paper is about to examine the relationship of organisational learning (OL) with knowledge management (KM) and their effect on organisational performance (OP) in food industries. The conceptual framework proposed in this research is a creative model that contributes to relevant theories of KM, OL, and OP literature. 168 companies in food industry were selected in China, Taiwan, Malaysia, and structural equation modelling (SEM) is applied to test the hypotheses in our research model. The research model includes three constructs including KM, OL and OP, and three measurement variables include firm age, size, and type. The results show that KM and OL have positive effect on OL and OL is a mediator in the relationship between KM and OP. Moreover, firm age, size, and type are moderators in the relationship among three constructs in the research model.
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    • "Indikator ini digunakan untuk mengukur KM karena dapat memberikan ukuran yang menyeluruh, tidak hanya bagi pihak pengambil keputusan, melainkan juga dari level manajemen tingkat atas hingga tingkat manajemen yang paling bawah. Dalam kaitannya dengan OL, penelitian terdahulu mengemukakan bahwa OL meliputi management commitment, system perspective, openess and experimentation, knowledge transfer and integration (Liao dan Wu, 2009; 2010). "
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    • "An examination of these diverse views enables the researcher to group them into five processes: identification, acquisition, storage, sharing, and application. These five processes have received the most consensus attention in KM literature (Daud & Abdul Hamid, 2006; Gold et al., 2001; Kiessling et al., 2009; Lee & Yang, 2000; Liao & Wu, 2009). A discussion of the five processes of KM and its relationship with academic performance follows subsequent subsections. "
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    ABSTRACT: This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvement-adoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.
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