The general public's use of (and attitudes towards) interactive, personal digital health information and advisory services
ABSTRACT Examines statistically the public's use and attitudes towards interactive and personal health services via an online questionnaire survey and enhances these data with an expert assessment of a number of consumer health sites and their services. Over a period of three weeks more than 1,300 people responded to an online questionnaire produced by The British Life and Internet Project. Of the respondents, 81 per cent were British. The likely potential uptake figure for support group participation among Internet health users is about 20 per cent while around 11 to 13 per cent will go online to describe a medical condition. Those in poor heath were approximately ten to 13 times more likely to have participated in an online support group. Those aged over 65 were four times as likely to e-mail their doctor. More positive health outcomes were associated with those respondents that participated in online support groups and the least number of health outcomes were associated with those people that maintained e-mail contact with a doctor or surgery.
- SourceAvailable from: Chun Wei Choo[Show abstract] [Hide abstract]
ABSTRACT: Purpose – By selectively reviewing theory-driven survey studies on internet health information seeking, the paper aims to provide an informal assessment of the theoretical foundations and research methods that have been used to study this information behavior. Design/methodology/approach – After a review of the literature, four theory-driven quantitative survey studies are analyzed in detail. Each study is examined in terms of: theoretical framework; research variables that form the focus of the study; research design (sampling, data collection and analysis); and findings and results of hypothesis testing and model testing. The authors then discuss the theoretical models and analytical methods adopted, and identify suggestions that could be helpful to future researchers. Findings – Taken as a whole, the studies reviewed point strongly to the need for multidisciplinary frameworks that can capture the complexity of online health information behavior. The studies developed theoretical frameworks by drawing from many sources – theory of planned behavior, technology acceptance model, uses and gratifications, health belief model, and information seeking models – demonstrating that an integration of theoretical perspectives from the health sciences, social psychology, communication research, and information science, is required to fully understand this behavior. The results of these studies suggest that the conceptual models and analytical methods they adopted are viable and promising. Many relationships tested showed large effect sizes, and the models evaluated were able to account for between 23 and 50 percent of the variance in the dependent variables. Originality/value – The paper represents a first attempt to compare, evaluate, and to a degree synthesize the work that has been done to develop and test theoretical models of health information seeking on the web.Journal of Documentation 04/2012; 68(3):330-352. · 1.06 Impact Factor
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ABSTRACT: Purpose – The purpose of this paper is to report on a research designed to find out how people in Scotland access and use online health information. Design/methodology/approach – It is based on a survey of two sets of population in Glasgow – a group of 64 users from the general public and a group of 24 post graduate students from a university in Glasgow. Findings – Use of the Internet for health information was found to be much lower in Scotland than in the previous UK studies particularly those using online surveys. It was noted that people searched online health information for themselves, family and friends. Healthy eating, exercise and alternative medicine were the most commonly sought topics. Approximately half the survey participants felt online health information influenced their treatment. Originality/value – The study incorporates both Internet users and non-users, as well as proficient internet users, and therefore provides a more balanced view.Journal of Documentation 03/2007; 63(2):229-242. · 1.06 Impact Factor
- University of Wollongong Thesis Collection. 01/2008;