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Gestión documental con plataformas wiki

Source: OAI

ABSTRACT This work revises the wiki concept and definition, a kind of collaboration management information tool. The work explains how the tool works and its technical features, and it proposes a planning and development built-in method for digital information services based on wiki.

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    ABSTRACT: Information and documentation services available on the Internet through web servers are growing in an exponential manner. The logical evolution of the Internet over the last 10 years has been producing a replacement of static web pages and documents by dynamically generated documents. This is due both to user interaction with work processes and flows defined by service creators and to the availability of growing information repositories. This has meant a progressive evolution from a concept of web page publishing which was quite simple in its origins to more complex and differentiated schemes relying on procedures and techniques based on information management. The increasing complexity of services and systems supporting them has made it necessary to formulate a theoretical and practical corpus capable of combining classical information management techniques within organizations with the particular features of the digital environment. This evolution which has been accelerating during the first years of the 20 th Century has had an impact not only information management methods and techniques but also on the very technology used for information management; and consequently the market for products and services (GILBANE, 2000). If it is true that during the second half of the 1990's we could distinguish between products for document management, information retrieval, etc., since the turn of the century there has been a convergence between all platforms. Nowadays it has become easy to find solutions that intend to be global and to provide support for the whole process of information management within an organization. The kind of tools that have been developed to serve this purpose have been labeled Content Management Systems (CMS) and have become integrated with document management systems as well as with those dealing with information retrieval. To this we must add that keeping control over processes has become a key element within the current conception of information management. This explains why processes are generally accompanied by workflow systems. The sum of these factors enables us to outline a scenario in which documentary management tools have been incorporating the range of capabilities which are necessary for managing the processes which create, store, treat and present information in the digital environment. This does not however imply that there exists a total convergence between content management systems and document management systems. On the market we may find content management systems which do not provide the correspondingly desirable documentary capabilities and vice versa. It is also impossible to consider content management and record management to be identical. Yes they are intimately linked, but they are not the same. It is only by studying and evaluating the features and capabilities of available tools that it is possible to determine whether they can provide an adequate solution for a specific problem or context. This issue is further complicated by existing differences between web content management and content management for companies; literature and commentary about these can be found in specialized reports and documents published by companies working in this sector. Moreover, the growing complexity of many organizations' portals, both internal and external, which are supported by content management systems, as well as the digital publishing processes necessary for their production, makes content management systems develop as mutilayered applications which often reach high levels of complexity. On the human side, content management tools can only be understood within a collaborative and distributed work environment, for it is only with this kind of entourage that their full potential can be realized. From the reading of the previous paragraphs it can be deduced that, as opposed to traditional passive document treatment approaches , the more up-to-date tools have widened the limits of record treatment, extending all the way from the creation process for its initial stages, and reaching the processes of new publication and personalization for its final stages. This leads to the configuring of a circular or iterative diagram for documentary treatment. To this we must add the necessary reflection over the concept and features of digital documents. The life cycle of digital documents shows significant changes over the traditional life cycle of documents, with the concept of document itself evolving in much the same way. It has become obvious that the way in which informative- documentary activities are carried out must be reformulated in order to face the new digital environment.

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May 15, 2014