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La encuesta como técnica de investigación: Elaboración de cuestionarios y tratamiento estadístico de los datos (II)

Atención Primaria (Impact Factor: 0.89). 01/2003; DOI: 10.1157/13048140
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    ABSTRACT: Objetivo: aplicar el Modelo de Difusión de Innovaciones de Rogers a la implantación del seguimiento farmacoterapéutico a las farmacias comunitarias de la provincia de Badajoz. Métodos: Se realiza una encuesta telefónica a 120 farmacéuticos seleccionados aleatoriamente de entre los titulares de la provincia de Badajoz. Se utiliza un cuestionario y un algoritmo que permiten la asignación objetiva de los farmacéuticos a las diferentes etapas del modelo de difusión de innovaciones. Resultados: Los farmacéuticos titulares de Badajoz se distribuyen en las etapas del modelo de difusión de innovaciones del siguiente modo: anterior a conocimiento 27,9%; conocimiento 9,6%; persuasión 32,7%; decisión de adoptar 20,2%; implantación 6,7%; y confirmación 2,9%. Conclusiones: Casi un 30% de farmacéuticos titulares de Badajoz aún no conocen el seguimiento farmacoterapéutico. Según los farmacéuticos titulares de Badajoz el seguimiento farmacoterapéutico puede considerarse implantado en el 10% de las farmacias.
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    ABSTRACT: Objectives To evaluate the satisfaction of difficult to treat patients (DTP) cared for by a primary care team (PCT), as regards the organisational aspects and the care received, and to compare it with that obtained by a sample of the general patient population (GPP). Design Cross-sectional descriptive study. Setting Urban health centre. Participants One hundred-one DTP participated, after being selected using Ellis and O’Dowd criteria by 8 doctors. Method Between March and May 2004 the DTP were given self-administered anonymous questionnaires, prepared and validated by the Catalonian Health Institute, which was divided into 8 sections for their analysis. The results were compared with those obtained in June 2003 from a representative sample from the GPP. Results A total of 52 questionnaires were returned (51% participation), of which 62% were from women, with a mean age of 61.5 (12.3). Average scores (0 to 10) were: organisation 7.2 (1.8) (95% confidence intervale [CI], 6.6-7.7), care by the doctors 8.4 (2.1) (95% CI, 7.7-9), by nurses 7.9 (2.1) (95% CI, 7.3-8.6), by administrators 6.9 (1.9) (95% CI, 6.3-7.4), care resolved 7.2 (2) (95% CI, 6.6-7.9), installations 7.6 (1.7) (95% CI, 7.1-8.1), overall satisfaction 7.5 (1.8) (95% CI, 7-8), and total satisfaction total 7.2 (1.6) (95% CI, 6.8- 7.7). The 91.7% (95% CI, 80-97.7) would recommend their friends to be treated in the centre. All the scores are higher than those in the GPP sample, with no statistical differences in the care by doctors and nurses sections. Conclusions Although the relationships with the DTP are often problematic, the results show a high level of satisfaction within the DTP in all the sections evaluated, even higher than that of the GPP group.
    Atención Primaria 09/2006; 38(4):192-198. DOI:10.1157/13092337 · 0.89 Impact Factor

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