Civil Engineering Dimension 01/2004;
Source: DOAJ

ABSTRACT The role of worker motivation is very important in improving construction productivity. In order to increase the motivation, it is essential for management to understand needs of the workers as well as factors motivating and demotivating. This paper aims to determine the needs level, motivators, and demotivators of construction workers in Surabaya based on Maslow and Herzbergâs theories. For the methodology, the study conducted a questionnaire survey, and 263 workers participated in the survey. It is found out that the workers are still at the physiological needs level. Good salary and safety programs are two most important motivators for workers, whereas two most important demotivators are bad treatment by supervisor and insufficient material availability. The paper discusses the findings and proposes solutions to increase workers motivation.

Abstract in Bahasa Indonesia :

Motivasi kerja memiliki peranan yang penting dalam peningkatan produktifitas dalam industri konstruksi. Untuk dapat meningkatkan motivasi kerja pekerja perlu diketahui kebutuhan pekerja pada saat ini, serta pemahaman motivator dan demotivator pekerja oleh supervisor. Berdasarkan latar belakang ini, penelitian ini ditujukan untuk menentukan tingkat kebutuhan, motivator dan demotivator pekerja konstruksi. Untuk tujuan tersebut digunakan dua teori motivasi, yaitu teori Maslow dan teori Herzberg, dan dilakukan survei di beberapa proyek konstruksi di Surabaya dengan menggunakan kuesioner. Secara keseluruhan, 263 orang pekerja berpartisipasi dalam penelitian ini. Hasil penelitian menunjukkan bahwa pekerja konstruksi di Surabaya masih berada pada level physiological needs. Upah yang baik dan program keselamatan kerja yang baik menempati posisi tertingi sebagai motivator bagi pekerja. Sedangkan demotivator terpenting bagi pekerja adalah perlakuan yang buruk oleh atasan dan ketersediaan material yang kurang baik. Makalah ini membahas hasil yang didapatkan dan memberikan beberapa usulan untuk meningkatkan motivasi pekerja.

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