Article

El proceso de toma de decisiones para la tercerización de funciones logísticas: prácticas mexicanas versus mejores prácticas establecidas

Contaduría y Administración 01/2007;
Source: DOAJ

ABSTRACT La tercerización de funciones logísticas es una práctica que exhibe una tendencia creciente debido a que se reconoce como opción para decrecer costos, incrementar la eficiencia de las operaciones logísticas y lograr una cadena de suministros más flexible e integrada; sin embargo la pérdida del control directo de las actividades y la incapacidad de los proveedores de servicios logísticos para dar un servicio de excelencia son problemas potenciales cuando se terceriza; por ello es importante hacer una cuidadosa selección de las terceras partes que darán el servicio, así como establecer la planeación para lograr establecer una relación efectiva. A través del análisis de casos de estudio, este trabajo describe el proceso de toma de decisiones que siguen empresas ubicadas en México cuando tercerizan funciones logísticas; los casos se analizan siguiendo el modelo normativo de Sink y Langly (1997); asimismo, se identifican aquellas prácticas que se desvían de las recomendaciones establecidas y se cuestiona su efectividad, para lo cual se proponen acciones y métodos para la toma de decisiones en las varias etapas del proceso que vayan de acuerdo con las políticas y condiciones del ambiente mexicano

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