High level competence: a tool for coping with organizational change
ABSTRACT Purpose – The purpose of this paper is to find out and understand the different competence development needs of managers and their ways of learning. The examined managers work in middle management in Finnish information and communication technology sector (ICT) and paper business sector. Design/methodology/approach – The research was qualitative by nature and the used research method was focused interview. The research group included 15 managers from three ICT companies (the ICT managers worked in software development projects) and 15 managers from three paper companies (the paper companies in this research produce pulp, paper and paperboard). Also three directors from both sectors were interviewed. Findings – Changes in organizations force managers also to change. New demanding duties and technological development require continuous training and updating of knowledge. Business sector and previous career path of a manager direct his/her further training need. Managers were responsible themselves for updating their competence. Various learning practices existed. Research limitations/implications – Only two Finnish business sectors were included in this study and the target group was in the middle management level in organizations. Therefore the study is not comprehensive. Practical implications – Useful information concerning training needs of managers generally and specially in ICT and paper business sectors. Originality/value – Provides information concerning the role of competence in changing work environments.
- SourceAvailable from: Nor Aishah Mohd Ali
Conference Paper: Competency of Shariah Auditors in Malaysia : Issues and Challenges[Show abstract] [Hide abstract]
ABSTRACT: Over the last decade since the inception of the first Islamic bank in Malaysia in 1983, Malaysia saw an increasing demand for Islamic banking services from consumers. Whilst the need for highly trained and skilled manpower in the Islamic banking industry is well established, the main challenge is really a mismatch of talent pool between what is required by the banks and what is offered by the market. Thus, this paper argues for a competency framework for shariah auditors in Malaysia. Prior research reveals that the competency requirements for shariah auditors were still not developed even though there is a need for it. A more recent empirical study reveals that most shariah auditors are either trained in shariah or auditing discipline. There is indeed an urgent need to draft the competency requirements which will include the knowledge, skills and other characteristics (KSOC) requirements to ensure adequate supply of competent shariah auditors to meet the expanding market demand. This paper proposes a new KSOC model as a basis for competency framework for shariah auditors that can uphold their effective functioning in our Islamic banking system.2nd Asean International Conference on Islamic Finance, Yogjakarta, Indonesia; 11/2014
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ABSTRACT: The purpose of this article is to provide a perspective view pertaining to logistics educational needs (LEN) in undergraduate logistics programmes from Malaysian logistics practitioners. It focuses on the perception concerning courses required in logistics programmes offered by the Malaysian higher education institutions from 43 respondents. The objective of this study is to discover what is important across the constructs of courses in logistics program using an open-ended questionnaire. It deals with the exploratory approach to LEN and its relevancy in the present logistics curriculum. The findings show that 39 items were derived from the study and were grouped under knowledge, skills and working experience. The findings are considered to create a roadmap to design a quantitative study for exploring LEN in the Malaysian undergraduate logistics programmes.07/2011; 1(1). DOI:10.5296/ijhrs.v1i1.867
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ABSTRACT: For decades, organizations have used information technology (IT) to support their operational and managerial work. However, the use of IT varies considerably from one firm to another. Successful IT implementation occurs when IT is diffused to all organizational members and is used to the fullest potential (infusion). Prior studies tested several IT infusion enablers. However, they did not yield statistically significant results. These studies hypothesized IT diffusion enablers as IT infusion enablers. The lack of existing literature on IT infusion made theory-testing research rarely yield a reasonable result. In addition, the definitions and measures of IT infusion offered by existing literature are not validated. This study aims to identify factors that contribute to the different levels of IT infusion in the context of spreadsheet use in small audit firms and to offer a definition and measure of IT infusion. While prior studies have discussed several enablers of IT infusion, they have typically proposed enablers of IT diffusion rather than IT infusion. IT infusion is defined in this study as the use of IT to its fullest potential within a particular industry. Three aspects of infusion were identified in the prior literature. First, IT infusion refers to IT use within and across different business processes (extended use). For example, spreadsheets can be used to help auditors plan an audit, analyze data, and later create an audit report. Second, IT infusion refers to IT use in ways that establish the work-flow linkages within the work process (integrative use). For example, spreadsheets can be used to record data and the data is carried over for analysis and reporting. Third, IT infusion refers to IT use in tasks that could not be performed without IT (emergent use). For example, spreadsheets can be used to perform statistical analysis which cannot be done manually. The mixed methods research approach was chosen in order to provide a better understanding of the under-researched area of infusion. Use of theory-building approach from cases is likely to produce theory that is accurate and testable. Case studies are used for identifying IT enablers in real business settings. Quantitative data is collected using the survey questionnaire approach. In the first phase, a series of case studies were used to explore the concept of IT infusion in the audit context. All seven case firms were independent audit firms in Thailand with less than 100 employees. The firms helped identify a number of enablers of spreadsheet infusion. This study found infrastructure flexibility and training to be critical infusion enablers at an early implementation stage. At later stages, an IT champion, certain psychological factors, and social networks were found to be more important. The new measure was proven to incorporate all important IT infusion dimensions and to yield a reasonable range of scores enabling a complex statistical analysis. The study also used a questionnaire survey to gather data on spreadsheet infusion from 203 audit firms in Thailand. Partial least squares (PLS) regression was used to test a research model that was based on the earlier case studies. The analysis confirmed the relationships among IT infusion enablers and the three pathways of use which formed the concept of IT infusion. Task variety, an IT champion, and routinization were found to be directly related to IT infusion. Infrastructure flexibility, social networks, and management support were also found to contribute to IT infusion through other enablers. It is recommended that future studies use the concept of task complexity when examining IT infusion. In addition, future studies should extend investigations on psychological factors of individuals that may affect organizational IT infusion.