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Avaliação de desempenho individual na administração pública federal: aspectos intervenientes no processo e nos resultados (Federal civil servants' individual performance eva luation: aspects intervening in the process and in the results)

ABSTRACT A pesquisa investigou aspectos intervenientes que i nfluenciam o processo e os resultados de sistemas de avaliação de desempenho individual util izados em duas organizações da administração pública federal. A revisão da literat ura e a análise de conteúdo de 15 entrevistas semi-estruturadas permitiram identifica r, de forma preliminar, os aspectos em estudo e estruturar um questionário, respondido por 523 servidores, em uma segunda etapa da pesquisa. A análise fatorial exploratória identi ficou quatro componentes que influenciam os sistemas de avaliação: características do sistem a; atuação de gerentes; impacto da avaliação sobre o indivíduo; e cultura. A regressão múltipla linear permitiu verificar que os aspectos culturais e os relativos à atuação de gere ntes são os que mais influenciam os processos e resultados dos sistemas de avaliação de desempenho e a percepção a respeito da avaliação difere de acordo com características func ionais e demográficas dos servidores. Palavras-chaves : Avaliação de desempenho; Administração pública; Remuneração por desempenho.

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