Patient and referring provider satisfaction with a gastrointestinal consultation clinic for pregnant patients

Division of Gastroenterology and Hepatology, UW School of Medicine and Public Health, 1685 Highland Ave, Rm 4224, Madison, WI 53705, USA.
WMJ: official publication of the State Medical Society of Wisconsin 04/2013; 112(2):65-8.
Source: PubMed


To improve multi-disciplinary care in pregnancy, a gastrointesintal (GI) disorders in pregnancy clinic was created. Patient and referring provider satisfaction with this service was assessed.
The first 100 patients and their referring providers were surveyed. Survey scores >3 on a 5-point Likert scale were considered favorable. Descriptive statistics were calculated and open-ended items were analyzed.
Fifty-four percent of patients and 32% of providers returned questionnaires. All satisfaction items received an average patient score of >3.6 and provider score of >4.1, demonstrating overall satisfaction with the clinic. Referring providers were particularly satisfied.
Patients and providers, in particular, report a high level of satisfaction with a GI pregnancy clinic.

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