The ever-growing interest of educational institutions and academic communities in e-learning and the increasing number of related papers and papers reflect the need for improving or creating new theories that better support e-learning. This paper discusses the view prevailing in educational institutions, in general, and the Arab universities, in particular, in terms of their continuous efforts to adopt and expand the implementation and integration of information technologies in teaching and learning. Officials at these institutions believe that e-Learning has the potential to promote learning opportunities and equity through the use of technology. This research is an exploratory one that reflects academics point of view of e-learning in Abu Dhabi and the UAE. As the Arab nations are diverse, it may not be possible to coordinate a single or unified education system.
[Show abstract][Hide abstract] ABSTRACT: Supply chain management and customer relationship management are concepts for optimizing the provision of goods to customers. Information sharing and information estimation are key tools used to implement these two concepts. The reduction of delivery times and stock levels can be seen as the main managerial objectives of an integrative supply chain and customer relationship management. To achieve this objective, business processes need to be integrated along the entire supply chain including the end consumer. Information systems form the backbone of any business process integration. The relevant information system architectures are generally well-understood, but the conceptual specification of information systems for business process integration from a management perspective, remains an open methodological problem. To address this problem, we will show how customer relationship management and supply chain management information can be integrated at the conceptual level in order to provide supply chain managers with relevant information. We will further outline how the conceptual management perspective of business process integration can be supported by deriving specifications for enabling information system from business objectives.
Information Systems and e-Business Management 01/2003; 1(3):231-263. DOI:10.1007/s10257-003-0013-3 · 0.75 Impact Factor
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