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VHA Mental Health Information System: Applying Health Information Technology to Monitor and Facilitate Implementation of VHA Uniform Mental Health Services Handbook Requirements.

*Program Evaluation and Resource Center, VA Palo Alto Health Care System, Menlo Park, CA †North East Program Evaluation Center, VA West Haven Health Care System, West Haven, CT ‡Department of Veterans Affairs, Mental Health Operations, Washington, DC §Department of Psychiatry, University of Texas Health Science Center at San Antonio, San Antonio, TX ∥Serious Mental Illness Treatment Evaluation Center, VA Ann Arbor Health Care System, Ann Arbor, MI.
Medical care (Impact Factor: 2.94). 03/2013; 51 Suppl:S29-36. DOI: 10.1097/MLR.0b013e31827da836
Source: PubMed

ABSTRACT : To describe the design and deployment of health information technology to support implementation of mental health services policy requirements in the Veterans Health Administration (VHA).
: Using administrative and self-report survey data, we developed and fielded metrics regarding implementation of the requirements delineated in the VHA Uniform Mental Health Services Handbook. Finalized metrics were incorporated into 2 external facilitation-based quality improvement programs led by the VHA Mental Health Operations. To support these programs, tailored site-specific reports were generated.
: Metric development required close collaboration between program evaluators, policy makers and clinical leadership, and consideration of policy language and intent. Electronic reports supporting different purposes required distinct formatting and presentation features, despite their having similar general goals and using the same metrics.
: Health information technology can facilitate mental health policy implementation but must be integrated into a process of consensus building and close collaboration with policy makers, evaluators, and practitioners.

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Available from: Greg Greenberg, Mar 01, 2015
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