‘Generalized Expectancies of Interpersonal Trust’

American Psychologist (Impact Factor: 6.87). 04/1971; 26(5):443-452. DOI: 10.1037/h0031464

ABSTRACT Describes results of a program of research on interpersonal trust, defined as belief in social communications. Construction of a scale for measuring individual differences, construct validity studies, and investigations of antecedents of trust, correlates of trust, and changes of college student trust are included. The evidence supports the hypothesis of (a) stable individual differences in a generalized expectancy for interpersonal trust, and (b) the feasibility of studying such trust under a variety of conditions. (29 ref.) (PsycINFO Database Record (c) 2012 APA, all rights reserved)

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    • "Trust can be classified into particularized (thick or specific) trust and generalized (thin or diffuse) trust; the former refers to one's trust in specific people based on one's familiarity and similarity with those people, whereas the latter refers to trust in most strangers based on their morality, reputation, and characteristics (Freitag & Traunmüller, 2009; Glanville & Paxton, 2007; Kong, 2013a). Although particularized trust can facilitate cooperative behaviors 1 Trust has been examined as a major topic in economics (e.g., Berg, Dickhaut, & McCabe, 1995; Croson & Buchan, 1999; Johnson & Mislin, 2011), human biology (e.g., Kosfeld, Heinrichs, Zak, Fischbacher, & Fehr, 2005; Riedl & Javor, 2012; Zak, Kurzban, & Matzner, 2005), organizational behavior (e.g., Dirks & Ferrin, 2001; McAllister, 1995), political science (Bjørnskov, 2006; Miller & Whitford, 2002), psychology (e.g., Acar-Burkay, Fennis, & Warlop, 2014; Johnson-George & Swap, 1982; Kramer, 1999; Rotter, 1971), and sociology (e.g., Delhey & Newton, 2005; Lewis & Weigert, 1985; Molm, Takahashi, & Peterson, 2000; Yamagishi, Cook, & Watabe, 1998). multiplicative function of climatic demands and wealth) on generalized trust. "
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    ABSTRACT: Given the benefits of generalized trust, its determinants receive growing attention in international/cross-cultural management/psychology. This research proposed a gene-dependent climatoeconomic model, integrating multiple types of determinants parsimoniously. Across 53 societies, generalized trust is a multiplicative function not only of climatic demands and wealth (climatoeconomic contextualization), but also of climatic demands, wealth, and the 5-HTTLPR S-allele prevalence (gene-dependent climatoeconomic contextualization), mediated by uncertainty avoidance. The climatoeconomic contextualization is present only in societies possessing a low level of the 5-HTTLPR S-allele prevalence. These findings shed light on trust and international management research as well as interventions and policy making for societal effectiveness.
    Journal of World Business 10/2015; · 2.62 Impact Factor
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    • "enduring forms of influence (Barrick & Mount, 1991; Costa & McCrae, 1992). Indeed, early trust research finds that propensity to trust—an important determinant residing within the trustor locus—is an individual predisposition with long-term implications for how trustors evaluate the motives and actions of others (Parks et al., 1996; Rotter, 1971). While our first hypothesis suggests a declining pattern of trustor influence over time, the decline may be small enough such that trustor influence will still exceed that of the trustee or dyad. "
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    ABSTRACT: Extant trust research champions 3 different centers of action that determine perceptions of trust: the trustor (the individual rendering trust judgments), the trustee (the party being trusted), and the trustor-trustee dyad. We refer to the centers of action as loci of trust. Thus far, researchers have investigated determinants residing within each locus independently but have not concurrently investigated all 3 loci. Thus, the relative influence of each locus on perceptions of trust is unknown. Nor is it known how the influence of each locus changes with time. Where is the dominant locus of trust? And how does it change over time? We address these questions by examining the influence of trustors, trustees, and dyads on perceived ability, benevolence, and integrity. We find that trustor influence decreases over time while trustee and dyadic influences increase. We also find that the trustor is the dominant locus for perceived ability, benevolence, and integrity initially, but over time the trustee becomes the dominant locus for perceived ability and integrity. For perceived benevolence, the trustor remains the dominant driver over time. (PsycINFO Database Record
    Journal of Applied Psychology 09/2015; DOI:10.1037/apl0000041 · 4.31 Impact Factor
    • "Because of the lack of physical proximity in the m-commerce setting, disposition to trust essentially impacts and directly affects the formation of trust. In an unfamiliar or new service situation, potential users who have insufficient information may vary in their readiness to trust m-commerce facilities (Mayer et al., 1995; McKnight et al., 1998; Rotter, 1971). Thus, since the current study focuses on factors that formed trust, disposition to trust is included as one of trust antecedents, stated properly, the replication should be tested as: R5: Consumer's disposition to trust will positively affect trust of services. "
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    ABSTRACT: Trust is important for fostering successful relationships, reducing uncertainty and risk, and increasing willingness to purchase. This study tests the replications in the mobile banking (m-banking) industry and the influence of trust on purchase intention via investigating the relationships between disposition to trust, and trust antecedents to trust in forming trust in m-banking services, which in turn leads to behavioral intention to adopt those services. In spite of numerous studies being focused on the critical role of trust in recent decades, the topic of multidimensional trust antecedents in m-banking, as well as the effects of disposition to trust on m-banking adoption intention has been relatively neglected. Based on the data collected in Taiwan, the results reveal significant positive relationships between disposition to trust, trust antecedents, and trust. Meanwhile, the relationship between trust and behavioral intention are positively significant. Contributions and managerial implications are discussed.
    Service Industries Journal 07/2015; 35(10). DOI:10.1080/02642069.2015.1047827 · 2.58 Impact Factor
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