The transition to e-commerce: a case study of a rural-based travel agency

Department of Manage-ment, Southern Illinois University, 62901, Carbondale, IL; Department of Management, Southern Illinois University, 62901, Carbondale, IL; is Associate Professor, Department of Management, Leon Crosby, Grand Valley State University, 49504, Grand Rapids, DBA, MI
Journal of Internet Commerce 01/2003; 2. DOI: 10.1300/J179v02n01_05

ABSTRACT When the Internet started to establish itself in the corpo-rate world, some observers foresaw a diminishing role for, if not the end to, many intermediary functions. Consequently it has been argued that suppliers will need to use the Internet and related technologies to cut costs and establish closer links with consumers by bypassing organiza-tions that currently play an intermediary role in the traditional transac-tion system. The objective of this case study is to enhance the understanding of the process of transition from a traditional business model to an e-commerce model. It focuses on a very small business that has successfully navigated the transition to e-commerce. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH.

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    ABSTRACT: The success of supply chain management (SCM) practices often depends on small firms in the supply chain adopting these practices, yet they are often reluctant to do so. The existing literature mostly explores SCM adoption barriers rather than approaches to encourage adoption. This paper argues that an educational perspective has promise, and proposes a research agenda which should guide future studies by all researchers studying small firm SCM up-take. The agenda encompasses the diversity of small firms, the major educational players, appropriate types of education approaches and the theoretical framework to underpin this research. The paper then gives an example of how this research agenda can be applied to a specific research project which will explore the impact of the Supply Chain Knowledge Centre (SCKC), a state of the art SCM education facility developed by GS1 Australia, on small firm SCM up-take.
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    ABSTRACT: Previous meta-analyses of SME-eBusiness journal research focuses on analysing adoption factors, pre-2000 articles and a small number of journals. This paper departs from this research by analysing 100 articles published between 2003 and 2006 in 41 journals on the basis of the research approaches employed, countries and eBusiness technologies studied, and research objectives focused upon. The paper presents preliminary insights into current major research trends based on this analysis, such as the predominant focus on adoption factor by many studies. It also identifies future research opportunities, and proposes a research agenda which aims to progress SME-eBusiness research beyond adoption factor studies by outlining research objectives to help SMEs overcome barriers and exploit drivers.

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May 30, 2014