Análisis del Impacto del Proceso de Desarrollo en las Características de Calidad del Software

Universidad Simón Bolívar. Laboratorio de Información en Sistemas de Información (LISI). Dpto. de Procesos y Sistemas. Apartado Postal 89000-A. Caracas, 1080, Caracas, Venezuela


Resumen Las relaciones sistémicas presentes entre las categorías del proceso de desarrollo de software y las características de calidad correspondientes al producto, establecen que las metas para la calidad del producto de software van a determinar los objetivos del proceso para su desarrollo. El presente artículo identifica y determina las relaciones de influencia de los subprocesos del proceso de desarrollo de software sobre las características de calidad del producto de software, inspirados en el concepto de la Calidad Global Sistémica. El análisis de resultados de la aplicación y la evaluación de las relaciones identificadas en dos empresas desarrolladoras de software, a través de un Estudio de Caso, validó que se cuenta con una herramienta efectiva de análisis y estimación de la Calidad Global Sistémica que, además, sirve como auditoria para las empresas evaluadas, ya que expone las características del producto y las categorías del proceso que deben ser mejoradas.

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    ABSTRACT: This paper emphasizes the importance of quality in software development based on studies of various researchers. Also, it formulates solutions to avoid the lack of quality in the product according to well-established quality standards.
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