Article

De la modélisation des situations de travail à la caractérisation des compétences: Une approche par logique floue.

UMR 6253 -Roberval, Université de Technologie de Compiègne, CNRS, 60203, Compiègne Cedex, France; UMR CNRS 6174 -UFC, Institut FEMTO-ST, ENSMM / UTBM; Département Automatique et Systèmes Micro-Mécatroniques (AS2M), 25000, Besançon, France
Journal Européen des Systèmes Automatisés 01/2009; 43:1-2. DOI: 10.3166/jesa.43.35-71

ABSTRACT RÉSUMÉ. Face à un contexte technologique et organisationnel de plus en plus évolutif, les managers ont besoin d'outils pour les aider à améliorer le pilotage des compétences mobilisées dans les activités de conception. Notre contribution vise à fournir une aide à la caractérisation des compétences considérée comme une première étape dans le processus de pilotage des compétences. La démarche de caractérisation proposée s'effectue en deux phases. La première phase s'appuie sur une qualification des différentes caractéristiques de la situation de travail. La deuxième est réalisée par un système à inférences floues qui convertit le résultat de cette "qualification" en valeur estimée des composants de la compétence associée. L'application de la méthode en milieu industriel nous a permis de confirmer la faisabilité de ce "principe de solution" pour une aide à la caractérisation dynamique des compétences. ABSTRACT. To cope with the fast change of the technological and organizational context, design managers need tools to help them to improve competence management. Our contribution aims at supporting the task of competence characterization that is considered as the first step of the competence management process. The proposed characterization approach involves two stages. The first stage concerns the qualifications of the working situation characteristics. The second stage is realized by a fuzzy logic system which converts the result of the step of "qualification" into an estimated value of the components of the associated competence. The application of the method in an industrial case confirms the possibility of using this "principle of solution" to provide a dynamic characterization of competencies. MOTS-CLÉS : Caractérisation des compétences, traçabilité, modèle de situation, logique floue.

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