Living Inside a Smart Home: A Case Study

DOI: 10.1007/1-85233-854-7_12
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Available from: Dave Randall, Jun 29, 2015
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    ABSTRACT: Critical design issues (CDIs) are a prominent topic in the literature on Smart Home service design and engineering. Smart Home technologies (i.e., products and services) have to meet one or more of these CDIs in order to become or be perceived as being valuable for customers and providers. However, the CDIs mentioned in Smart Home literature are extremely heterogeneous in nature. Moreover, it is not evident why some CDIs are included and others are not. Based on multiple theoretical concepts from various disciplines including system engineering, human–computer interaction, strategic management, and innovation management, three perspectives are proposed, focusing on the customer, provider, and interface of a system or artefact. By using these perspectives, a large number of CDIs are identified and clustered. The CDIs in question help Smart Home designers, engineers and providers: 1) consider a vast range of CDIs that may be critical to the intended technology; and 2) encourage them to apply a multi–perspective approach to meet the needs of customers and providers as well as the technological requirements.
    J of Design Research 05/2013; 11(1):72-90. DOI:10.1504/JDR.2013.054067
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    ABSTRACT: In this paper we will propose the use of social robots as interface between users and services in a Smart Environment. We will focus on the need for robots to recognize the user’s feedback, in order to respond and revise its behaviour according to user’s needs. As we believe speech is a natural and immediate input channel in human-robot interaction, we will discuss the importance of recognising, besides the linguistic content of the spoken sentence, the attitude of the user towards the robot and the environment. In this way, the meaning of the user dialog will be made clear when hardly recognisable by the analysis of the utterance structure. Then, we will present the results of the application of a potential approach used for integrating the linguistic analysis with the recognition of the valence and arousal of the user’s utterance. In order to achieve this goal, we collected and analysed a corpus of data to build an interpretation model based on a Bayesian network. Then we tested the accuracy of the model using a test dataset. Results will show that the integration of the linguistic content with the recognition of some acoustic features of spoken sentences perform better in recognising the key aspects of user’s feedback.
    Journal of Physical Agents 01/2009;
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    ABSTRACT: This paper explores the distinctive features of designing smart technology for domestic environments. Because human-computer interaction in digitally augmented home environments is likely to be highly situated, we argue that providing flexibility with regard to method of interaction is a central issue for realization the smart home concept. Framing smart homes as a problem of interaction, we use physical interaction models to explore how two domestic case scenarios can be implemented by combining different sensing techniques (location-awareness and token reading) with mobile and fixed interfaces. Each combination can promote or impede different usability criteria. Drawing on our conceptual scenario analysis we suggest that the "smartness" of smart homes is not so much a result of interconnected objects capable of running logic and taking action on behalf of people. Instead, we consider smartness to be intimately related to the interactive possibilities that are offered. In particular, domestic users could benefit from having multiple methods of interaction to choose from according to what they see fit the immediate use situation.
    Intelligent Environments, 2008 IET 4th International Conference on; 08/2008