Conference Paper

Constructing on-line knowledge sharing model for R&D staff: An empirical study in Taiwan

Grad. Inst. of Ind. Technol. Educ., Nat. Taiwan Normal Univ., Taipei, Taiwan
DOI: 10.1109/IEEM.2008.4737836 Conference: Industrial Engineering and Engineering Management, 2008. IEEM 2008. IEEE International Conference on
Source: IEEE Xplore

ABSTRACT The number of enterprises implementing knowledge management (KM) has grown dramatically in recent years. However, few companies could achieve their target and successfully implement KM, especially in Taiwan. There are several factors that need to be considered while developing or implementing knowledge sharing system. This paper is intended to specify factors which effect knowledge sharing as perceived by R&D engineers. The study conducted a questionnaire survey along with literature review. Confirmatory factor analysis was used to assess the fitness between the model and data. Based on the results, two conclusions were made as follows. First, six aspects composed factors affecting one to share knowledge on-line, which were organizational culture, base construction of discussion board, rewards, job stress, knowledge sharing design, and willingness of sharing knowledge. Second, among the six aspects, the factor of knowledge sharing design influenced most, and then organizational culture, rewards, base construction of discussion board, job stress, and willingness of sharing knowledge orderly.

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    ABSTRACT: The purpose of this study was to present the experience of knowledge sharing by applying wiki collaboration system as an experiment in a Taiwan Company. The findings of this study might be the reference resources to those who want to employ wiki system as the on-line knowledge-sharing tool in organizations. In this research, the researchers followed the Phenomenological research methodology to describe "What is the content and context of experience of on-line knowledge sharing through wiki application system for those people in case company?" The results shown that the es-sences of experience of knowledge sharing by applying wiki collaboration system come into four themes: mass collabo-ration with co-workers to construct knowledge, infrastructure of wiki collaboration system, collaborative knowledge sharing design, and scaffolding as the learning facilitator.