Macro-level change and micro level effects: A twenty-year perspective on changing grocery shopping behaviour in Britain
ABSTRACT In this paper we summarise key elements of retail change in Britain over a twenty-year period. The time period is that covered by a funded study into long-term change in grocery shopping habits in Portsmouth, England. The major empirical findings—to which we briefly allude—are reported elsewhere: the present task is to assess the wider context underlying that change. For example, it has frequently been stated that retailing in the UK is not as competitive as in other leading economies. As a result, the issue of consumer choice has become increasingly important politically. Concerns over concentration in the industry, new format development and market definition have been expressed by local planners, competition regulators and consumer groups. Macro level changes over time have also created market inequality in consumer opportunities at a local level—hence our decision to attempt a local-level study. Situational factors affecting consumer experiences over time at the local level involve the changing store choice sets available to particular consumers. Using actual consumer experiences thus becomes a yardstick for assessing the practical effectiveness of policy making. The paper demonstrates that choice at local level is driven by store use and that different levels of provision reflect real choice at the local level. Macro-level policy and ‘one size fits all’ approaches to regulation, it is argued, do not reflect the changing reality of grocery shopping. Accordingly, arguments for a more local and regional approach to regulation are made.
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ABSTRACT: “Food deserts” in British cities are partly the result of the expansion of multiple food retailing. New large stores force smaller stores to close down, thus depriving local residents of food shopping opportunities. Examines this proposition through an analysis of changes in consumer access to food shopping in Cardiff over the last 20 years. Shows that although accessibility scores have increased in Cardiff since 1980 they have increased at a faster rate in higher income areas. In a pocket of deprived areas accessibility has declined over the decade. Thus, there has been a polarisation effect with a widening gap in accessibility scores across the city.International Journal of Retail & Distribution Management 01/2004; 32(2):72-88.
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ABSTRACT: In this paper we start by outlining the continued decline of the small shop in Britain. The decline is seen as especially severe in the truly independent/non-affiliated sector and we look at trends in decline but also the methodologies used to analyse this. Since a key current theme in European integration policy is for exchange of experience and best practise we then report on how an EU-funded (ESF) project is seeking lessons and parallels in the small shop sector in Britain and Spain. By examining official government statistics we see how the sector is monitored in Britain and Spain and then identify one clear one common factor in the rise of organised town centre management. We suggest that future research may usefully begin to develop a more euro-centric approach ensuring that the small shop sector EU-wide learns from transnational experiences. Accordingly, we also present the preliminary findings from a transnational survey of small retailers. The paper ends with a summary of ways in which we have sought to bring together the experiences of small retailers in both countries.Journal of Retailing and Consumer Services. 09/2005;
Article: Technology in retail[show abstract] [hide abstract]
ABSTRACT: The history of retail is also a history of the role of technology in society. A look at the evolution of retailing reveals that technology has played a role as the primary enabler of change. As technology gets more sophisticated, the consumer's expectations go up exponentially. In this age of fast food and faster lives, the power has shifted from the retailer to the consumer. The consumer is now changing faster than retail can keep up and retail is changing faster than it's infrastructure can keep up. I believe that we will see more change in the next five years than we have seen in the last 20 years. The convergence of a few key technologies is enabling that change. Examining these technologies and their relationship with retail gives us the best preview of what can happen in the next five to eight years.Technology in Society. 01/2000;