Management of information technology and quality performance in health care facilities
ABSTRACT The objective of this research was to investigate the moderating effect of information technology (1T) infrastructure on the relationship between health care information management and quality performance within health care departments. The variables that were measured included both management and customer perceptions of quality, management of health care information (MOHCI), and IT infrastructure. This research focused on the determinants of departmental quality. The study conceptualized and developed measures for quality, MOHCI, and IT infrastructure variables. A significant relationship was observed between the management of health care information and quality performance. IT infrastructure exhibited a direct, rather than a moderating, effect on quality performance. The research also found/ that significant differences exist between customer and manager perceptions of quality.
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ABSTRACT: Over the last two decades investment in information technologies (IT) has been sufficiently high to be considered economically relevant. However, it has not been easy to prove that there are positive effects of these investments on organisational performance. This study questions the validity of directly relating web 2.0 initiatives to firm performance without taking into consideration other complementary assets such as managerial skills in IT, organisational restructuring and a culture of change. If these factors are not present, IT may not in fact produce any benefits whatsoever. The authors approach this problem using the resource-based view and propose the construct information management capability as a measure to gather the integration of the various co-specialised and complementary capabilities, whether technological or human and organisational, necessary in order to obtain competitive advantages in information use. A scale is created to measure this construct, the reliability and validity of which are demonstrated.Service Industries Journal 08/2011; 31(10):1613-1625. · 2.58 Impact Factor
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ABSTRACT: Previous studies have investigated the effects of the use of information technologies with organizational variables on firm performance. Some of these organizational variables are the firm size, the business strategy and the architecture of information technology. The main contribution of this study is to investigate the impact of firm size, information system and the technological architecture associated with prospector strategy on performance of firms operating in Isparta, in Turkey. The technological architecture was identified for the profiles of technological deployment by Croteau and Bergeron (2001). This study also focuses on the interactions between firm size, prospector strategy, technological architecture and firm performance. The main aim of this study is to identify the relationships between firm size and the technological architecture on prospector strategy that support the firm performance best. In this study the technological architecture was identified. The firm size has been measured in terms of employment. Today, environmental conditions (rapid change, technological development, globalization, etc.) offer many opportunities to firms. For this reason, the strategic activity has been taken as prospector. The firm performance is based on the sales growth and profitability.Procedia - Social and Behavioral Sciences 01/2011; 24:854–869.