Analysis of E-commerce innovation and impact: a hypercube model

Department of Information Management, National Sun Yat-Sen University, 70 Lien-Hai Road, Kaohsiung 80424, Taiwan; Institute of Health Care Management, National Sun Yat-Sen University, Kaohsiung, Taiwan; Department of Information Management, Chinese Navel Academy, Kaohsiung, Taiwan
Electronic Commerce Research and Applications 01/2004; DOI: 10.1016/j.elerap.2004.05.002

ABSTRACT Electronic commerce (E-commerce) innovating applications have posed novel, technical, organizational and commercial challenges. This study uses a hypercube model to investigate these innovative changes and focuses on their impacts on E-commerce stakeholders: providers, E-commerce companies, customers, and complementors. The results indicate that mobile commerce (M-commerce) differs substantially from Web-based commerce in some technological components, yet both share common business model. However, from Web-based to M-commerce, innovation is architectural for customers and E-commerce companies, but a radical change for complementors. From M-commerce to U-commerce, innovation is modular to customers, architectural to complementors and radical to E-commerce companies and providers. Thereafter, the critical impacts of E-commerce innovations on the stakeholders are identified.

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