Conference Paper

A Collective Action Perspective on Technological Innovation in Business/Government Networks.

Conference: Proceedings of the Fifteenth European Conference on Information Systems, ECIS 2007, St. Gallen, Switzerland, 2007
Source: DBLP

ABSTRACT A major challenge for European governments is solvi ng the dilemma of increasing security and control of international trade, while at the same t ime reducing the administrative overhead. The EU focuses on the introduction of paperless IS to tack le this. In order to really bring benefits for both parties and address the dilemma, it becomes increas ingly important that governments and businesses look for alternative innovative solutions that go b eyond simply replacing paper-based systems with IT. However the EU works with a predefined, long-term a genda which is linked to the EU legislation. Even if such alternative innovative solutions are d eveloped, they are doomed to fail, if a network of powerful actors is not (or is inappropriately) mobi lized to bring the desired change up to the legislative level. There is only limited understand ing about how such networks can be mobilized. In this paper, we investigate the Beer Living Lab (Bee r LL) pilot project applying the collective action model of institutional innovation of Hargrave and V an de Ven. The model appears to be an interesting lens to analyze the eCustoms developments.

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    ABSTRACT: This article studies value assessments of IT solutions in public as well as in private contexts and aims to identify benefits of business-to-government innovations. The work analyzes the case of the implementation of European common e-customs solutions. Over the last few years, e-customs has become a widely studied topic within the European Union. However, only a little research has been conducted in order to identify benefits of such IT innovations. For this reason, this paper is dedicated to the value assessment of e-customs solutions. Within the framework of a European funded project, the study was conducted collecting data from interviews and workshops involving stakeholders coming from public as well as private organizations. By applying a theoretical value assessment framework, four main areas of improvement due to common e-customs solutions' implementation were identified: increased security, reduction of administrative burden, facilitated compliance, and better communication. This article contributes towards value assessment research and in particular to a standardized e-customs solution as an example of business-to-government innovations.
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    ABSTRACT: With the emergence of innovative (networked) organization forms such as enhanced supply chain collaboration and modern forms of public-private partnerships (PPP), effective and efficient collaboration among network participants becomes crucial but often difficult to achieve. One of the leading factors which cause such defective collaboration is the asymmetric information issue among the network participants. Two identifiable problems resulted by the asymmetric information are the moral hazard and adverse selection problems. Former studies mainly positioned asymmetric information problems within the context of traditional business environment; in this paper we suggest that similar problems may also occur in the Government to Business (G2B) context. We discuss these issues via a collaborative pilot case study (hereafter, Beer Living Lab) between the Dutch Tax and Customs Administration (DutchTCA) and a Dutch beer company (Beer Co.). The paper reveals that both moral hazard and adverse selection problems may occur during the G2B interactions and tamper the relationships between the two. In addressing these problems, we propose an advanced information technology (IT) solution, drawing upon an effective and efficient information sharing schema that can on the one hand minimize the moral hazard by enhancing supply chain management for the business and on the other hand preventing tax fraud for the government. Further we argue that the application of the advanced IT may serve as a strong signaling and screening tool for overcoming the adverse selection problem during the PPP forming and result in a win-win situation. The insights learned should benefit those involved in various inter-organizational business networks, partnership as well as supply chain management settings.
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    ABSTRACT: Although much efforts have been devoted to understanding IS change processes that take place in a single organization, there is very little understanding about the change processes that affect IS decisions and developments across organizations. In this paper we provide a conceptual framework to analyze and explain complex multi-level IS change. To demonstrate the use of the framework we apply it to analyze changes in the domain of eCustoms, as in this domain we find rich examples of multi-level IS changes. The framework combines the work on "motors of change" by Van de Ven and Poole with Pettigrew's notions of "vertical" and "horizontal" levels of analysis. Based on our case analysis we conclude that the conceptual framework proves to be a useful lens through which to analyze complex multi-level IS change. We propose extensions of the framework by identifying different interaction types between the changes and we outline directions for further research. In this respect, this paper can be seen as a contribution to the existing IOS research on change.

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May 20, 2014