Conference Paper

An Analytical Approach for Predicting and Identifying Use Error and Usability Problem.

DOI: 10.1007/978-3-540-76805-0_38 Conference: HCI and Usability for Medicine and Health Care, Third Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society, USAB 2007, Graz, Austria, November, 22, 2007, Proceedings
Source: DBLP

ABSTRACT In health care, the use of technical equipment plays a central part. To achieve high patient safety and efficient use, it
is important to avoid use errors and usability problems when handling the medical equipment. This can be achieved by performing
different types of usability evaluations on prototypes during the product development process of medical equipment. This paper
describes an analytical approach for predicting and identifying use error and usability problems. The approach consists of
four phases; (1) Definition of Evaluation, (2) System Description, (3) Interaction Analysis, and (4) Result Compilation and
Reflection. The approach is based on the methods Hierarchical Task Analysis (HTA), Enhanced Cognitive Walkthrough (ECW) and
Predictive Use Error Analysis (PUEA).

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