Conference Paper

Facilitator in a Box: Computer Assisted Collaboration Engineering and Process Support Systems for Rapid Development of Collaborative Applications for High-Value Tasks.

Kona, HI
DOI: 10.1109/HICSS.2010.206 Conference: 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), Proceedings, 5-8 January 2010, Koloa, Kauai, HI, USA
Source: DBLP

ABSTRACT This paper proposes Computer Assisted Collaboration Engineering (CACE) and Process Support Systems (PSS) as a new approach to move beyond limitations of the current generation of group support systems (GSS) and other collaboration technologies in supporting recurring collaborative work practices. It argues the need for certain capabilities in CACE and PSS systems, and illustrates key concepts with examples from proof of concept systems. It summarizes early results with these systems in the field.

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    ABSTRACT: The need for computer-supported collaboration has grown over the last years and made collaboration an important factor within organizations. This trend has resulted in the development of a variety of tools and technologies to support the various forms of collaboration. Many collaborative processes, e.g. strategy building, scenario analysis, root cause analysis and requirements engineering, require various collaboration support tools. Data flow, fishbone and brainstorming diagrams, play an important role within these synchronous collaborative applications to create, evaluate, elaborate, discuss, and revise graphical models. Currently, the necessary tools are not integrated and flexible enough to support such processes. In this paper, a synchronous collaborative brainstorming diagram editor integrated in a flexible group support system is described. This approach goes beyond the current state of the art as it can be seamlessly integrated with other collaboration support tools such as text-based brainstorming or voting. The usability of the taken approach is evaluated within a case study on collaborative learning.
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Aug 20, 2014