Impact and use of e-resources by social scientists in National Social Science Documentation Centre (NASSDOC), India.
ABSTRACT Purpose – The purpose of this paper is to present the fact that electronic resources are a significant part of library collections. A large amount is invested in the development and management of e-resources in the libraries. The study aims to identify the acceptance of e-resources in the National Social Science Documentation Centre (NASSDOC) library in New Delhi, India and determine their usage, performance, degree of user satisfaction, and barriers faced in the access of e-resources. It also attempts to find out the users' views about computer literacy among the social scientists. Design/methodology/approach – The study focuses on the impact and use of e-resources by social scientists pursuing research in the NASSDOC library. The data were collected from the entire population of social scientists at NASSDOC through a questionnaire accompanied by personal interview. This was further analysed using statistical techniques and percentages to arrive at qualitative and quantitative results. Findings – The major findings of the study indicate that respondents are aware of the e-resources (such as e-books, e-journals, e-encyclopedias, e-theses, CD-ROM databases, e-mail, internet and the OPAC). Large numbers of research scholars and faculty members are using these e-resources for their research work. Many faculty members strongly agreed with the necessity for computer and internet literacy to access information. A majority of users were satisfied with the e-resources available at the NASSDOC library. Originality/value – This is one of the first surveys conducted to identify the need and importance of e-resources in a specific Indian library (NASSDOC) as well as the requirement for information literacy to enhance the use of available resources in the social sciences. It should pave the way to showing the value of such e-resources for scholarly research in India.
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ABSTRACT: Purpose – This paper seeks to emphasise the use of e-resources by teachers and research scholars in the National Dairy Research Institute (NDRI) and the National Bureau of Animal Genetic Resources (NBAGR). The paper aims at particularly identifying the needs of the users as well as the problems faced by them while using e-resources and also their level of satisfaction in getting the essential information on electronic means. Design/methodology/approach – A survey was conducted through a questionnaire circulated among 140 teachers and research scholars of NDRI and NBAGR. The response rate was an encouraging 90.71 per cent. Findings – The majority of the respondents are well aware of the various e-resources in their respective field and confidently use them regularly. E-Journals are the most preferred e-resource among the respondents. They seek the help of e-resources to perform their routine exercises, i.e. teaching, research, entertainment and communication. Some major problems faced by the respondents are slow speed of internet, difficulty in retrieving contents and poorly designed web sites. Research limitations/implications – The study is restricted to the teachers and research scholars of NDRI and NBAGR and elaborates on the fact that those e-resources are being used up to the optimum limit. The study will assist the existing organizations in the field to understand the requirement of electronic resources and stimulate the path to revision of the same. Originality/value – This is the first study on this topic in India, which has been carried out to discover the importance of e-resources in the National Dairy Research Institute (NDRI) and the National Bureau of Animal Genetic Resources (NBAGR). It will support the approach and importance of such e-resources and their usage for intellectual investigation in the agriculture community.The Electronic Library 01/2011; 29:803-816. · 0.50 Impact Factor
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ABSTRACT: Purpose – The information behavior of National Science and Technology Library (NSTL) electronic resources users in China has not been researched extensively. This paper aims to help producers and providers collect information on user behavior and develop more electronic resources. Design/methodology/approach – The study investigates NSTL users' behavior from seven “211 projects” universities in Wuhan, a city in central China. The questionnaire includes questions about respondents' basic information (i.e. educational level, discipline, etc.) and their information service requirements. Correlations among users' educational level, academic discipline, retrieval method, and literature use, among other variables, were analyzed. Findings – The results show that most NSTL users are graduate students and young staff members. The number of users who use advanced retrieval and choose the criterion “literature's citation” to judge the literature's value increases slightly with the improvement of the educational level. There is higher demand for literature written in English in the disciplines of natural science, medicine, and engineering, and a certain proportion of demand for materials written in Japanese in the disciplines of medicine and engineering. Practical implications – The findings suggest that electronic resource producers should offer more foreign literature and that providers should improve the quality of services. Originality/value – The paper provides suggestions for further improvement of the NSTL to fulfil the information needs and requirements of users.The Electronic Library 01/2011; 29:828-840. · 0.50 Impact Factor
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ABSTRACT: Purpose – The purpose of this paper is to report on users' information behaviour in China, a topic which has not been researched extensively. The aim is to help producers and providers collect and develop more electronic resources. Design/methodology/approach – The study investigates users' information behaviour at seven “211 Project” universities in Wuhan, a city in central China. These universities all have access to the resources of the National Science and Technology Library (NSTL). The questionnaire includes questions about respondents' basic identifying information (educational level, job, etc.) and their information service requirements. Correlations among users' education level, users' jobs, users' retrieval methods, literature use, etc. were analysed. Findings – The results show that most NSTL users are graduate students and young staff members. and the number of male users surpasses female ones slightly. The purpose of the utilisation of electronic resources for customers is scientific research, teaching and the need for self-development. During a year, the demand of users is the highest in March and the lowest in August. The users' knowledge service types include learning the progress of science and technology, citation retrieval and analysis, statistical analysis, intelligent retrieval and knowledge aggregation. Practical implications – The findings suggest that electronic resource producers should offer more foreign literature and providers should improve the quality of services. Originality/value – The paper provides suggestions for the further improvement of NSTL to fulfill the information needs and requirements of users.Program electronic library and information systems 02/2011; 45(1):67-77. · 0.38 Impact Factor