Article

Satisfação e saúde no trabalho: aspectos conceituais e metodológicos

Cadernos de Psicologia Social do Trabalho 01/2003; 6:59-78.

ABSTRACT Este artigo visa contribuir para a análise e discussão das relações entre satisfação e saúde no trabalho. A partir de uma revisão bibliográfica, apresenta-se uma visão geral sobre conceitos e modelos teóricos selecionados sobre satisfação no trabalho e abordando as relações desta com a saúde do trabalhador. Os referenciais teóricos selecionados resumem uma evolução das concepções no tema, desde aquelas que consideram o trabalhador apenas como reagindo mecanicamente a fatores externos e a satisfação no trabalho existindo unicamente em função de salários, até concepções que contemplam a interação entre aspectos psicossociais no trabalho e as subjetividades, gerando níveis de satisfação que influenciam a saúde do trabalhador. Enfatiza-se que a associação entre satisfação e saúde no trabalho e, em especial, com saúde mental, tem sido demonstrada por meio de estudos transversais, porém, são necessários mais estudos longitudinais que confirmem a relação causal destas associações, bem como mais estudos qualitativos que investiguem a dinâmica destas associações. Finalmente, são ilustradas diretrizes para concepção, implementação ou avaliação de mudanças na concepção e organização do trabalho, com foco nos aspectos psicosso ciais do trabalho, visando melhorias nos níveis de satisfação e, portanto, a promoção da saúde.
Palavras-chave: satisfação no trabalho, fatores psicossociais no trabalho, organização do
trabalho, saúde do trabalhador, saúde ocupacional, saúde no trabalho, riscos psicossociais, ambiente psicossocial, metodologia de pesquisa.

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