Upper extremity musculoskeletal symptoms among female office workers: associations with video display terminal use and occupational psychosocial stressors.
ABSTRACT The relationships between musculoskeletal symptoms and both video display terminal (VDT) use and occupational psychosocial stress were assessed among women office workers by self-administered questionnaires. Significantly increased odds ratios for neck or shoulder symptoms were observed for subjects who had ever used a VDT, had less job security, and had more stressful work during the 2 weeks prior to completion of the questionnaire. Significantly increased odds ratios for arm and hand symptoms were observed for subjects who had used a VDT for more than 6 years, reported a very crowded workplace, or reported very stressful work during the 2 weeks prior to completion of the questionnaire. Among current non-users, those who previously used VDTs were more likely to report upper extremity musculoskeletal symptoms than those who had never used VDTs. This suggests that individuals with symptoms may be more likely to reduce their VDT usage, distorting results of cross-sectional studies.
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ABSTRACT: Musculoskeletal Disorders(MSDs) have been a growing problems with higher incidence rate every year. The 65% of all work-related diseases in the US has been MSDs since the middle of the 90s according to BLS(Bureau of Labor Statistics, 1995). The MSDs in Korea has been increased in recent 10 years as well. This study has tried to focus on job stress associated with MSDs that has not been usually studied before. Specifically job stress of workers at automobile manufacturing industry and relationship between job stress and symptoms of MSDs have been major concerns in this study. The workers had higher stress with longer working experience, longer working hours, and worse working environment. The job stress had strong association with the symptoms at hand, wrist and low back. Specifically, job stress factors such as job requirement and job future ambiguity had more effects on the symptoms of MSDs.Journal of the Korean Society of Safety. 01/2005; 20(3).
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ABSTRACT: Objective: To identify the risk factors for musculoskeletal symp- toms among call center operators of a bank in São Paulo. Methods: Ergonomic Work Analysis was carried out, composed of systematic observations of the work, interviews and docu- ment analysis. Self-applicable questionnaires were answered by 108 call center operators. Results: There were 88,1% female and 70,4% with ages ranging from 18 to 23 years. The work day was of 6 hours, with one break of 30 minutes. The workers remained seated 95% of the time, typing and answering tele- phone calls. Men worked more actively with telemarketing, by actively contacting potential clients aiming to sell bank products, there was more control in the works organisation. Women worked more in customer services, providing information about account status, cash flow, insurance, taxes. The prevalence in female operators of neck/shoulder symptoms was 43% (CI 95= 33-45%) and wrist/hand symptoms was 39 % (CI 95=29-49%). The risk factors associated with wrist/hand symptoms in female operators were: wrong height of the desk (ORs 3.67 CI95=1.12-11.96) and greater number of calls/day (ORs 3.36 CI95=1.16-9.71). The risk factors associated with neck/shoulder symptoms were to make less pause (ORs 2.76 CI95=1.01-7.49) and wrong temperature in the work station (ORs 2.72 CI95=1.01-7.34).
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ABSTRACT: This study tried to identify the job stress characteristics of female bank workers and the relationship between their stress and symptoms associated with musculoskeletal disorders(MSDs). The total number of 587 female bank tellers have been participated in this study. Specifically, questionnaire surveys regarding job stress and MSDs symptoms were conducted. On the basis of the results from the survey using Korean version of job stress questionnaire with 24 questions, stress scores associated with job requirement and job flexibility were relatively high. The job stress levels regarding job demand, organizational system, occupational climate at the work place were relatively high for the full time workers while the job stress levels regarding insufficient job control, job stability, interpersonal conflict, lack of reward were relatively high for the part time worker. The workers with longer total work years had relatively high job stress associated with interpersonal conflict, and organizational system while the workers with longer work years at the current job had relatively high job stress associated with occupational climate. Also, the workers with longer working hours a day had relatively high job stress associated with job demand, interpersonal conflict, organizational system, and occupational climate. According to the relationship identified in this study, symptoms at the neck, shoulder, hand, low back. leg were associated with the stress levels in terms of job flexibility, interpersonal conflict, job requirement, job stability. In conclusion, female bank workers are exposed to job stress due to their specific job characteristics and there has been certain relationships between their job stress and MSDs symptoms.Journal of the Korea Safety Management and Science. 01/2007; 9(4).