Factors that influence nurses' job satisfaction.
ABSTRACT To examine factors affecting the job satisfaction of registered nurses (RNs).
A growing recognition of job dissatisfaction among RNs in South Carolina hospitals has contributed to current problems with recruitment and retention. If administrators identify factors influencing RNs' job satisfaction in hospitals and implement strategies to address these factors, RN turnover rates will decrease and recruiting and retention rates will increase.
A cross-sectional study of secondary data was designed to identify the individual, work, and geographic factors that impact nursing job satisfaction at the state level. A 27-question self-administered survey was sent to 17,500 RNs in South Carolina with postage-paid envelopes for their responses. Surveys from 3472 nurses were completed anonymously. Univariate statistics were used to describe the study sample. One-way and multivariable Analysis of Variance were used to determine which variables contributed the most to job satisfaction.
For about two thirds of the RNs, job satisfaction remained the same or had lessened over the past 2 years. In addition, statistically significant differences were found between job satisfaction and years of service, job position, hospital retirement plan, and geographic area.
The findings have implications for nurse managers and hospital administrators for planning and implementing effective health policies that will meet the unique needs of their staffs and organizations. Such research is particularly relevant in this difficult time of nursing shortages throughout the healthcare industry.
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ABSTRACT: Despite its strong theoretical relevance with emotional labor, employees’ ability to understand and regulate emotions (i.e., emotional intelligence, EI) has seldom been studied, especially how it affects hotel employees responding to the firm's display rules (i.e., emotional labor) and experiencing burnout and job satisfaction. Thus, this study investigated direct and indirect effects of employees’ EI on two different forms of emotional labor (i.e., emotional effort: EE; emotional dissonance: ED): burnout and job satisfaction. Data were collected from 309 customer-contact hotel employees and managers in the United States. Results of structural equation modeling showed that EI had a direct, positive effect on EE and personal accomplishment and a direct, negative effect on ED and depersonalization. EI was also found to indirectly affect job satisfaction and emotional exhaustion through the mediating roles of personal accomplishment and ED, respectively. Additionally, ED was found to directly affect depersonalization and indirectly affect job satisfaction through emotional exhaustion while EE directly affects personal accomplishment and indirectly affects job satisfaction through personal accomplishment. Finally, personal accomplishment was found to mediate the depersonalization–job satisfaction relationship. Managerial implications for human resource practices are provided.International Journal of Hospitality Management 12/2012; 31(4):1101-1112. DOI:10.1016/j.ijhm.2012.01.007 · 1.77 Impact Factor
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ABSTRACT: Background: Work-related stress is a current and future issue for health and safety. Nurses are particularly at risk from stress-related problems, with high rates of turnover, absenteeism, and burnout. Aim of the Study: The study aims to explore the effects of job stress on physical and mental health of Saudi nurses working in ministry of health hospitals in Qassim region in KSA. Subjects and methods: Descriptive explorative study was used for conducting the study, a purposive sample has been used, 152 Saudi nurses were included and working in the 4 hospitals affiliated to ministry of health in Qassim region. Data collected through; nurses' socio-demographic characteristic, work characteristics, occupational stress scale and work Stress Symptom Scale. Results: Study results have shown that the most common type of work-related stress for Saudi nurses was due to job pressure followed by poor rapport with managers. Nearly half of nurses were suffering from physical and mental illnesses. Our study proved a highly statistically significant relation between mental problems and working stress and statistically significant relation between working stress, physical problems and marital status. Conclusion and recommendation: Work stress affect physical and mental health of Saudi nurses, so they need to provide continued administrative support, appropriate training programs to deal with potentially stressful conditions in the health facility. [Khaled Fahad Al Hosis; Fathia A. Mersal and Lamiaa Ismail Keshk. Effects of Job Stress on Health of Saudi Nurses Working in Ministry of Health Hospitals in Qassim Region in KSA. Life Sci J 2013;10(1):1036-1044] (ISSN:1097-8135). http://www.lifesciencesite.com. 160
09/2014, Degree: PhD, Supervisor: Paulo Joaquim Pina Queirós