Skills (9)
Research experience
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Jun 2010–
presentResearch: Leveraging student course data to improve the library research experience through website personalization.
California State University San Marcos · LibraryUSA · San Marcos
Education
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Jan 1992–
Jun 1993University of Pittsburgh
Information Science · MLSUSA · Pittsburgh -
Aug 1985–
Jun 1989Wheaton College
History · BAUSA · Wheaton
Publications (2) View all
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Article: Beyond the Reference Desk: A Study on the Effectiveness of Low-Cost Distance Library Services at California State University San Marcos
Journal of Library & Information Services in Distance Learning 01/2013; 7(1-2):40-52. -
Article: Extending IM beyond the Reference Desk: A Case Study on the Integration of Chat Reference and Library-Wide Instant Messaging Network
Information Technology and Libraries 01/2012; 31(3):4-24. · 0.25 Impact Factor
About
I serve as the Systems Coordinator and Web Development Librarian at California State University San Marcos. My current research interests focus improving the library research experience through the use personalization in websites.
