Publications (36) View all
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Chapter: Modelling with Agents
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ABSTRACT: Modelling is gaining relevance in Agent-Oriented Software Engineering (AOSE) because of two main reasons. Firstly, the conceptual frameworks have reached a level of maturity that makes it reasonable to devote effort to seek a consensus in modelling languages, including tool support. Secondly, the influence of model-driven engineering emphasizes the potential value of having models at the core of development processes. This survey analyzes these changes in AOSE modelling languages along three dimensions. The semantic dimension refers to the concepts considered in the languages. The syntactic dimension covers the technical means by which languages are defined. The operational dimension regards the use of these languages, considering both their support and acceptance. The overall context for this discussion is the comparison of several modern AOSE approaches. KeywordsMulti-agent system–Model–Modelling language–Comparison–Semantics–Syntax–Use02/2011: pages 157-168; -
Article: Development of a peer-to-peer information sharing system using ontologies.
Expert Syst. Appl. 01/2011; 38:9352-9364. -
Conference Proceeding: Comparison of Bio-inspired Algorithms for Peer Selection in Services Composition.
IEEE International Conference on Services Computing, SCC 2011, Washington, DC, USA, 4-9 July, 2011; 01/2011 -
Chapter: Towards Agent-Oriented Approach to a Call Management System
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ABSTRACT: There is more chance of a completed sale if the end customers and relationship managers are suitably matched. This in turn can reduce the number of calls made by a call centre reducing operational costs such as working time and phone bills. This chapter is part of ongoing research aimed at helping a CMC to make better use of its personnel and equipment while maximizing the value of the service it offers to its client companies and end customers. This is accomplished by ensuring the optimal use of resources with appropriate real-time scheduling and load balancing and matching the end customers to appropriate relationship managers. In a globalized market, this may mean taking into account the cultural environment of the customer, as well as the appropriate profile and/or skill of the relationship manager to communicate effectively with the end customer. The chapter evaluates the suitability of a MAS to a call management system and illustrates the requirement analysis phase using i* models. Keywordsi* Requirement models-Multi-agent system (MAS)-Call Management Centre (CMC)-Relationship Manager (RM)12/2010: pages 345-356; -
Chapter: Problem-Solving Methods in Agent-Oriented Software Engineering
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ABSTRACT: Problem-solving methods (PSM) are abstract structures that describe specific reasoning processes employed to solve a set of similar problems. We envisage that off-the-shelf PSMs can assist in the development of agent-oriented solutions, not only as reusable and extensible components that software engineers employ for designing agent architecture solutions, but just as importantly as a set of runtime capabilities that agents themselves dynamically employ in order to solve problems. This chapter describes PSMs for agent-oriented software engineering (AOSE) that address interaction-dependent problem-solving such as negotiation or cooperation. An extension to an AOSE methodology MOBMAS is proposed whereby PSMs are integrated in the software development phases of MAS Organization Design, Internal Design, and Interaction Design. In this way, knowledge engineering drives the development of agent-oriented systems. KeywordsAgent-oriented software engineering-Problem-solving methods12/2010: pages 243-254;
