Brian Kelly
Research interests
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InterestsWeb 2.0, Social Networks, Web Accessibility, Web Standards
Awards & achievements
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Apr 2010Award: Best Communications Paper at W4A 2010
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Dec 2007Award: Information World Review's Information Professional of the Year 2007
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Sep 2005Award: Best Research Paper at ALT-C 2005
Other
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LanguagesEnglish
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Journal RefereeW4A conferences
Publications
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A challenge to web accessibility metrics and guidelines: putting people and processes first
W4A 2012; 04/2012
This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to deve... [more] This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.
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Open Content and Open Events: Professional Development in an Amplified World
Online Information 2011, London, UK; 01/2011
Whilst the importance of open access to scholarly content is widely appreciated, difficulties in changing established practices and agreeing on new business models provide barriers to greater provision of open scholarly content. However content which is created by librarians and information professi... [more] Whilst the importance of open access to scholarly content is widely appreciated, difficulties in changing established practices and agreeing on new business models provide barriers to greater provision of open scholarly content. However content which is created by librarians and information professionals need not be affected by issues such as publisher agreements, business models for peer-reviewing, etc. There is therefore an opportunity for those involved in the provision of library services to be pro-active in allowing content developed within the organisation to be made freely available for reuse by others. Training and user support materials provide one area in which a willingness to share resources should provide benefits to those working in the public sector in particular, in light of the significant reductions in funding we are currently seeing. In addition to conventional text-based resources the widespread availability of mobile devices and the growing ubiquity of WiFi networks are making it possible to share access to live events or to record such events and make recordings freely available to others. This paper provides a summary of recent experiences in the provision of amplified events in order to maximise access to events and the ideas discussed at events. We are now starting to see such events move beyond experimentation by early adopters and the provision of an event amplification infrastructure becoming increasingly by professionals who are seeking ways of developing their professional skills beyond traditional physical attendance at events. The paper describes how the librarian's role in sharing access to knowledge and resources can develop into sharing knowledge and expertise with peers across the sector by being willing to be active content providers in amplified events.
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What's on the Technology Horizon?
Internet Librarian International 2011, London, UK; 01/2011
We are continuing to see rapid technological developments taking place which will affect those working in the library sector. But unlike the technological developments we saw in the mid-1990s following the release of the Web and its acceptance as a transformative technology, we are now in the midst ... [more] We are continuing to see rapid technological developments taking place which will affect those working in the library sector. But unlike the technological developments we saw in the mid-1990s following the release of the Web and its acceptance as a transformative technology, we are now in the midst of significant political and funding changes which will affect the working practices of those working in the information profession. This paper describes recent work sponsored by the JISC Innovation Support Centres, UKOLN and CETIS, which produced a Technology Outlook for UK Tertiary Education 2011-2016 report on technology developments which are felt to have a time-to-adoption horizon of one year or less; two to three years or four to five years. The paper introduces the technologies mentioned in the report and invites discussion on the implications for those working in libraries and as information specialists.
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Web Accessibility Metrics For A Post Digital World
W3C WAI RDWG Symposium on Website Accessibility Metrics, Online Symposium 5 December 2011.; 01/2011
This paper argues that, as we move towards a 'post-digital' world where use of the Web becomes normalised, there is a need to address Web accessibility measurement challenges within a wider real-world context. Strategy and policy that defines Web accessibility purely by the conformance of di... [more] This paper argues that, as we move towards a 'post-digital' world where use of the Web becomes normalised, there is a need to address Web accessibility measurement challenges within a wider real-world context. Strategy and policy that defines Web accessibility purely by the conformance of digital resources with technical guidelines can lead to a danger that 'good enough' solutions may fail to be deployed; they also fail to consider a wider measure of user experience in accessibility measurement. We propose that metrics should draw on aspects of user experience to provide a more meaningful, real-world measure of the impact (or not) of accessibility barriers and therefore priority in addressing them. Metrics should also consider context in terms of the quality of effort taken by organisations to provide an inclusive experience; one option for doing so is the framework provided by British Standard 8878 Code of Practice for Web Accessibility. In both cases, challenges exist in the complexity of defining and implementing such metrics.
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Moving From Personal to Organisational Use of the Social Web
Online Information 2010, London, UK; 01/2010
The importance of the Social Web is now being widely accepted for those working in organisations such as higher educational institutions and public libraries. It might now be argued that the advocacy work of the early adopters, who made use of Social Web platforms hosted in The Cloud, has been vindi... [more] The importance of the Social Web is now being widely accepted for those working in organisations such as higher educational institutions and public libraries. It might now be argued that the advocacy work of the early adopters, who made use of Social Web platforms hosted in The Cloud, has been vindicated and that such pioneering work can be migrated to a secure and managed environment provided within the institution. This paper, however, argues that the examples provided by early adopters who have been successful in maintaining their Social Web services over a number of years and developing a community of readers and contributors demonstrates that effective services in-house services can be deployed outside the traditional institutional environment. The paper goes on to suggest that such approaches are particularly relevant at a time of cuts across the public sector. However it is acknowledged that there are legitimate concerns regarding the content and sustainability of such services. The paper concludes by proposing a policy framework which seeks to ensure that authors can exploit Cloud Services to engage with their audiences in a professional and authentic manner whilst addressing the concerns of their host institution.
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Approaches To Archiving Professional Blogs Hosted In The Cloud
7th International Conference on Preservation of Digital Objects (iPRES 2010), Vienna, Austria; 01/2010
Early adopters of blogs will have made use of externally-hosted blog platforms, such as Wordpress.com and Blogger.com, due, perhaps, to the lack of a blogging infrastructure within the institution or concerns regarding restrictive terms and conditions covering use of such services. There will be cas... [more] Early adopters of blogs will have made use of externally-hosted blog platforms, such as Wordpress.com and Blogger.com, due, perhaps, to the lack of a blogging infrastructure within the institution or concerns regarding restrictive terms and conditions covering use of such services. There will be cases in which such blogs are now well-established and contain useful information not only for current readership but also as a resource which may be valuable for future generations. The need to preserve content which is held on such third-party services (“the Cloud’) provides a set of new challenges which are likely to be distinct from the management of content hosted within the institution, for which institutional policies should address issues such as ownership and scope of content. Such challenges include technical issues, such as the approaches used to gather the content and the formats to be used and policy issues related to ownership, scope and legal issues. This paper describes the approaches taken in UKOLN, an applied research department based at the University of Bath, to the preservation of blogs used in the organisation. The paper covers the technical approaches and policy issues associated with the curation of blogs a number of different types of blogs: blogs used by members of staff in the department; blogs used to support project activities and blogs used to support events.
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Developing Countries; Developing Experiences: Approaches to Accessibility for the Real World
W4A 2010, Raleigh, USA; 01/2010
The need for developing countries to consider appropriate strategies for enhancing access to networked resources by disabled people provides an opportunity to assess the merits and limitations of the approaches which have been taken in western countries. This paper reviews the limitations of depende... [more] The need for developing countries to consider appropriate strategies for enhancing access to networked resources by disabled people provides an opportunity to assess the merits and limitations of the approaches which have been taken in western countries. This paper reviews the limitations of dependence on a constrained technical definition of accessibility, and builds on previous work which developed a holistic approach to Web accessibility and a generic model to assist policy makers in understanding the complexities of addressing Web accessibility. We explore how such approaches can be deployed by practitioners and developers with responsibilities for the deployment of Web services within the context of limited resources, flawed technologies, conflicting priorities and debates within disability studies on the nature of disability. A pragmatic framework is presented which supports promotion of digital accessibility within a wider social inclusion context. It learns from past difficulties and aims to assist policy makers and practitioners across the world in decision-making when seeking to deploy accessible Web-based services within the context of limited resources, conflicting priorities and the limitations of technical accessibility guidelines.
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A deployment strategy for maximising the impact of institutional use of Web 2.0
01/2010;
ISBN: 978-1843343479
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Twitter archiving using Twapper Keeper: technical and policy challenges
7th International Conference on Preservation of Digital Objects (iPRES 2010), Vienna, Austria; 01/2010
Twitter is widely used in a range of different contexts, ranging from informal social communications and marketing purposes through to supporting various professional activities in teaching and learning and research. The growth in Twitter use has led to a recognition of the need to ensure that Twitt... [more] Twitter is widely used in a range of different contexts, ranging from informal social communications and marketing purposes through to supporting various professional activities in teaching and learning and research. The growth in Twitter use has led to a recognition of the need to ensure that Twitter posts ('tweets') can be accessed and reused by a variety of third party applications. This paper describes development work to the Twapper Keeper Twitter archiving service to support use of Twitter in education and research. The reasons for funding developments to an existing commercial service are described and the approaches for addressing the sustainability of such developments are provided. The paper reviews the challenges this work has addressed including the technical challenges in processing large volumes of traffic and the policy issues related, in particular, to ownership and copyright. The paper concludes by describing the experiences gained in using the service to archive tweets posted during the WWW 2010 conference and summarising plans for further use of the service.
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From Web accessibility to Web adaptability.
Disability and rehabilitation. Assistive technology. 08/2009; 4(4):212-26.
PURPOSE: This article asserts that current approaches to enhance the accessibility of Web resources fail to provide a solid foundation for the development of a robust and future-proofed framework. In particular, they fail to take advantage of new technologies and technological practices. The article... [more] PURPOSE: This article asserts that current approaches to enhance the accessibility of Web resources fail to provide a solid foundation for the development of a robust and future-proofed framework. In particular, they fail to take advantage of new technologies and technological practices. The article introduces a framework for Web adaptability, which encourages the development of Web-based services that can be resilient to the diversity of uses of such services, the target audience, available resources, technical innovations, organisational policies and relevant definitions of 'accessibility'. METHOD: The article refers to a series of author-focussed approaches to accessibility through which the authors and others have struggled to find ways to promote accessibility for people with disabilities. These approaches depend upon the resource author's determination of the anticipated users' needs and their provision. Through approaches labelled as 1.0, 2.0 and 3.0, the authors have widened their focus to account for contexts and individual differences in target audiences. Now, the authors want to recognise the role of users in determining their engagement with resources (including services). To distinguish this new approach, the term 'adaptability' has been used to replace 'accessibility'; new definitions of accessibility have been adopted, and the authors have reviewed their previous work to clarify how it is relevant to the new approach. RESULTS: Accessibility 1.0 is here characterised as a technical approach in which authors are told how to construct resources for a broadly defined audience. This is known as universal design. Accessibility 2.0 was introduced to point to the need to account for the context in which resources would be used, to help overcome inadequacies identified in the purely technical approach. Accessibility 3.0 moved the focus on users from a homogenised universal definition to recognition of the idiosyncratic needs and preferences of individuals and to cater for them. All of these approaches placed responsibility within the authoring/publishing domain without recognising the role the user might want to play, or the roles that other users in social networks, or even Web services might play. CONCLUSION: Adaptability shifts the emphasis and calls for greater freedom for the users to facilitate individual accessibility in the open Web environment.
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5.33Impact points
Basic residues are critical to the activity of peptide inhibitors of human T cell leukemia virus type 1 entry
Journal of Biological Chemistry. 01/2009;
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2.32Impact points
Functional and structural studies on different forms of the adenylate cyclase toxin of Bordetella pertussi
Microbial Pathogenesis. 01/2009;
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Accessibility 2.0: Next Steps For Web Accessibility
Journal of Access Services. 01/2009; 6:pp. 265-294.
The Web Accessibility Initiative (WAI) was established to enhance the accessibility of Web resources for people with disabilities. In this article we argue that although WAI's advocacy work has been very successful, the WAI approach is flawed. Rather than WAI's emphasis on adoption of techni... [more] The Web Accessibility Initiative (WAI) was established to enhance the accessibility of Web resources for people with disabilities. In this article we argue that although WAI's advocacy work has been very successful, the WAI approach is flawed. Rather than WAI's emphasis on adoption of technical guidelines, the authors argue that the priority should be for a user-focused approach, which embeds best practices through the development of achievable policies and processes and which includes all stakeholders in the process of maximizing accessibility. The article describes a Tangram model, which provides a pluralistic approach to Web accessibility, and provides case studies that illustrate use of this approach. The article describes work that has informed the ideas in this article and plans for further work, including an approach to advocacy and education that coins the term Accessibility 2.0 to describe a renewed approach to accessibility, which builds on previous work but prioritizes the importance of the user.
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Empowering Users and Institutions: A Risks and Opportunities Framework for Exploiting the Social Web
Cultural Heritage Online 2009, Florence, Italy; 01/2009
Following the initial excitement generated by Web 2.0 we are now seeing Web 2.0 concepts being adopted across the cultural heritage sector. Libraries, with their responsibilities for facilitating access to information resources and engaging with their user communities, have been early adopters of We... [more] Following the initial excitement generated by Web 2.0 we are now seeing Web 2.0 concepts being adopted across the cultural heritage sector. Libraries, with their responsibilities for facilitating access to information resources and engaging with their user communities, have been early adopters of Web 2.0, and the term 'Library 2.0' is now becoming accepted. Similar approaches are happening in the museums and archives sectors, with the terms 'Museum 2.0' and 'Archives 2.0' gaining currency. But how should we ensure that the initial enthusiasms for use of Web 2.0 services and approaches become embedded within the organisation? And are cultural heritage organisations aware of the potential risks associated with making use of externally-provided services such as Facebook, YouTube and del.icio.us, including misuse of such services, associated legal concerns as well as the dangers of making use of services for which there may be no formal contractual agreements? In this paper the authors argue that the cultural heritage sector needs to recognise that use of Web 2.0 providers does not necessarily provide an environment in which safe, secure and reliable delivery of services to the user community can be guaranteed. But rather than seeking to replicate successful Web 2.0 services in-house, we feel that we are in an environment in which cultural heritage organisations need to take a risk management approach to the use of networked services. The paper describes a framework which is being developed which aims to ensure that institutions have considered the risks associated with use of Web 2.0 technologies and services and have identified strategies for dealing with potential risks in order to achieve the goal of balancing the risks and benefits in order to maximise the dividends to be gained by use of Web 2.0.
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Time To Stop Doing and Start Thinking: A Framework For Exploiting Web 2.0 Services
Museums and the Web 2009, Toronto, Canada; 01/2009
The benefits of Web 2.0 in a museum context are now being increasingly accepted, with papers at recent Museums and the Web conferences having highlighted a range of ways in which services such as Flickr and YouTube and technologies such as blogs and wikis can be used. But what of the associated risk... [more] The benefits of Web 2.0 in a museum context are now being increasingly accepted, with papers at recent Museums and the Web conferences having highlighted a range of ways in which services such as Flickr and YouTube and technologies such as blogs and wikis can be used. But what of the associated risks? What of the various concerns that the sector is beginning to address: concerns that the services may not be sustainable; institutional data may be locked into external services; services may infringe accessibility guidelines and associated legislation; users may lose interest in the services; inappropriate user-generated content may be published on the service; data created or stored on the services may not be preserved; etc.? In a paper on "Web 2.0: How to Stop Thinking and Start Doing: Addressing Organisational Barriers" presented at Museums and the Web 2007 conference, the authors encouraged museums to take a leap of faith and begin experimentation with use of Web 2.0. But now that organisations have a clearer idea of the benefits which Web 2.0 can provide, it is appropriate to "stop doing and start thinking". This paper describes a framework for supporting cultural heritage organisations in their use of Web 2.0 services, with examples of how this framework can be used in various contexts are provided.
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0.39Impact points
Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends
Program electronic library and information systems. 01/2009; 43:311-327.
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Let's Free IT Support Materials!
EUNIS 2005, Manchester, UK; 01/2009
The Open Access movement is promoting the advantages in providing more liberal access conditions to research and teaching and learning resources and is developing a legal infrastructure and associated technologies to support this. This paper argues that IT Services can benefit by adopting a similar ... [more] The Open Access movement is promoting the advantages in providing more liberal access conditions to research and teaching and learning resources and is developing a legal infrastructure and associated technologies to support this. This paper argues that IT Services can benefit by adopting a similar approach for IT support materials. A case study is provided which describes the rationale for making the resources developed by the JISC-funded QA Focus project available under a Creative Commons licence and the processes needed in order to implement this policy. The paper concludes by describing the potential for widening this approach to generic IT support materials.
Following (5)
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Andy Tattersall
The University of Sheffield -
Liz Lyon
University of Bath -
Michael Day
University of Bath -
Hazman Aziz
Nanyang Technological University, Singapore -
Linda Humphreys
University of Bath