Journal of E-Government (J E Govern )


An exciting new forum for policymakers, practitioners, and technology industry leaders in addition to academics and researchers, the Journal of E-Government is a new professional journal focusing on the application and practice of e-government in its broadest sense - using information technology to enhance the delivery of public services and information. Each edition of the journal will provide an array of scholarly research, expert commentary, best practices, and real world insights into the world of e-government as it develops across the globe - from local projects to provide online government services to national and international initiatives for the utilization of information technology as a means of enhancing democracy and democratic institutions. With case studies and best practices, commentary, industry viewpionts, scholarly research, practitioners' perspectives, and book/literature reviews, the Journal of E-Government is an important publication that should be in the hands of everyone involved in the political arena!

  • Impact factor
  • 5-year impact
  • Cited half-life
  • Immediacy index
  • Eigenfactor
  • Article influence
  • Website
    Journal of E-Government website
  • Other titles
    Journal of e-government (Online), Journal of e-government (Online), Journal of e government, E-government
  • ISSN
  • OCLC
  • Material type
    Document, Periodical, Internet resource
  • Document type
    Internet Resource, Computer File, Journal / Magazine / Newspaper

Publications in this journal

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    ABSTRACT: This paper discusses the development of e-government in the People's Republic of China (PRC). The paper conceptualizes a political economy framework for evaluating the development of e-government in the PRC by integrating socio-economic approaches for the study of state in terms of maximizing service quality and enhancing economy and cost-efficiency, as well as using a model of democracy which sees political deliberation and participation as the potential for the development of a civic society. It argues that while researchers actually aim at capturing a picture of politico-economic development of the states through a close examination of their digital arms, e-governments, their frameworks to examine the latter, are out of the political or economic focus: that is, these conceptual frameworks are simply a mismatch to what they would like to explicate. With a new model applied to the PRC's e-government of the central authorities, we find out that the PRC's e-government is highly tinted toward a service model, and if any political function that a certain e-government of a certain bureau has to carry out, it is an ideological propaganda or its equivalence.
    Journal of E-Government 07/2006; 2(4):15-38.
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    ABSTRACT: Electronic delivery of information and services has been a key element of many e-government efforts. Interactive e-government functions allow two-way communication and facilitate information exchange and service delivery in a timely manner. This paper presents the findings of a content analysis of 242 local government Web sites about their e-government practices, and considers whether the content of these sites is related to higher levels of computer and Internet use by citizens in those jurisdictions. E-government functions are examined in terms of the level of user control and system responsiveness, which range from one-way, semi-interactive to two-way interactive. This study also develops an index to assess the level of interactivity of e-government functions. Major findings indicate that local governments tend to offer more interactive e-government services on their Web sites in areas where the number of households with computer(s) and Internet connection athome is higher. With knowledge of the current range of information and services available online and the level of interactivity of e-government practices, local governments can learn from one another and better prepare themselves to develop and implement more versatile and interactive e-government services.
    Journal of E-Government 01/2006; 3(1):29-51.
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    ABSTRACT: Implementation of e-government programs at the federal level is a complex process, because such programs are often highly politicized, vague, and under-funded. These factors combined with the mission-critical nature of information technology (IT) in government service provision can lead to short-lived and ineffective programs. The political and fiscal costs of failure have created a need for a methodology to evaluate e-government programs and frameworks to help guide their success. This paper applies three IT implementation models to two federal e-government programs to identify the factors that each theorist contends should lead to increased success. The models selected-Andersen's Public Process Rebuilding Model, Scholl's Business Process Change Model, and Allen's Information as Asset Modelreflect the influence of business models on e-government implementation and attempt to reconcile such an approach with the needs of the public sector. By focusing on the analysis of the following factorspurpose of IT systems, role of organizational culture, process management, data management, and financial costs/benefits-we are able to examine the efficacy of each model against real world data gleaned from the implementation experiences of the United States Court's Case Management/Electronic Case Filing (CM/ECF) program and the Internal Revenue Service's Business Systems Modernization project. Although each theory attempts to synthesize business and public sector models to create frameworks to help guide successful government IT implementation, they also raise interesting questions about the applicability of business models to the world of government.
    Journal of E-Government 01/2006; 3(2):3-32.
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    ABSTRACT: In a critical endeavor, the rationalities existing in the design of public e-services are investigated using the quasi-market for education in Sweden as an example. This study explores the following questions: (1) What rationalities exist in the discourse on the design of public e-services? (2) What can be said about these rationalities from the point of view of a critical perspective on the design of public e-services in a quasi-market situation? The study shows that in the processes of design economic, service, networking as well as institutional and ideological rationalities appear. In the specific context of a quasi-market for education, public e-services might be seen as part of the emergent construction of the market adding new complexities to these rationalities.
    Journal of E-Government 01/2006; 3(4):39-64.
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    ABSTRACT: Today, wide ranges of e-Government projects are being implemented in different parts of the world. Yet where these projects are introduced, they often seem to end in failure, either partial or total. The ability of developing countries to reap the potential benefits of e-Government is still limited, and largely hampered by the existence of political, social and economic hindrances. Taking a critical stance towards the rhetoric surrounding e-Government and underlying most of the literature on the topic, this paper provides a number of insights and recommendations to guide its future implementation and development. Lessons learned, underlying assumptions, and potential approaches to e-Government are examined and discussed. Conclusions indicate that e-Government projects are likely to succeed only if they are deliberately cognizant of local government culture and real work practices, and of the broader technical and socio-political environment within which they are introduced and applied.
    Journal of E-Government 01/2005; 2(2):3-18.
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    ABSTRACT: Most of the existing literature on e-government or electronic government has been examined from what governments offer online. This study, by contrast, examines citizen-initiated contacts with e-government, which is a relatively unexplored area of research. I compare differences in citizen-initiated contacts with government using phones and Websites. My findings indicate when citizens have a problem they actually contact government by phone. However, when asked what method they prefer for solving problems they would prefer to use the Web. For information and transactions, citizens prefer using the Web. Evidence is also found of a digital divide in e-government. The results indicate that e-government is currently not able to solve urgent and complicated problems, and this limits its future development. Since over one third of the United States population does not have Internet access, governments should maintain both communication mediums in the near future.
    Journal of E-Government 01/2005; 2(1):27-53.
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    ABSTRACT: Information technology has changed the way people practice their everyday activities. In this article, the application of IT for election is discussed. The requirements of e-voting systems are described and experiences of achieving e-voting in small scales are explained. Finally, the results are analyzed and a conclusion is made.
    Journal of E-Government 01/2005; 2(3):113-125.
  • Journal of E-Government 01/2005; 2(4):3-14.
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    ABSTRACT: E-government developers need to clearly understand processes they are automating and ensure that automated processes are defect-free. This paper introduces readers to Process Definition Language (PDL) technology that provides rigor and precision over traditional forms of process documentation. We report our experience documenting license renewal processes for application in the portal. The PDL helped analysts identify inconsistencies and errors in natural language-based documents that were guiding system development. This case provides an initial demonstration of the benefits PDLs can bring to e-government application development. We conclude with a discussion of the current limitations of PDLs and a discussion of computer-based analysis approaches that will likely emerge in the future.
    Journal of E-Government 01/2004; 1(4):63-87.
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    ABSTRACT: E-newsletters offer political parties a potential means of communicating more effectively with both their own members, and the wider public. This article seeks to identify whether there is a model of best practice that can guide how parties provide an effective e-newsletter. The Congress Online Model (2003) is tested against the practice of UK political parties. The methodology is based on a content analysis over seven months of the publicly available e-newsletters of five parties, and interviews with the e-campaigners of each of these parties. The results show that the parties focus more on communicating directly with members than attracting floating voters. As a result, the full potential of the e-newsletters for involving people in politics has not yet been met. In conclusion, the Congress Online Model is adapted to take into account the political system in the UK.
    Journal of E-Government 01/2004; 1(4):39-62.
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    ABSTRACT: E-enforcement is the use of electronic tools in law enforcement. The introduction of e-enforcement allows for the solution of many enforcement problems. Based on two case studies within the Dutch Transport and Water Management Inspectorate, this article contends that e-en-forcement can increase the inspection capacity and provide a better insight into offenders and offences. However, e-enforcement assuredly does not solve all enforcement problems. Inspectees may continue to undermine enforcement by their strategic behavior (‘game playing’) and instances of compliance do not automatically increase. The findings are derived from two case studies involving the digital tachograph and Weigh in Motion with Video. The article concludes with recommendations to enforcers on avoiding the adverse effects of e-enforcement.
    Journal of E-Government 01/2004; 1(2):71-92.
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    ABSTRACT: The growth of effective information technology (IT) solutions in government is often challenged due to the nature of e-government solutions, which-like all large-scale IT systems and solutions- are typically complex, have high implementation costs and involve inherent production risks. Furthermore, while many governments may be facing similar service requirements, the trend is to develop new systems and solutions from scratch (thereby ‘reinventing the wheel’). In considering these challenges, this paper presents a number of examples (featuring award-winning solutions and real-world case studies-mainly drawn from Europe) where e-government development is accelerated by the reuse of existing solutions, thereby reducing cost and risk. This paper also investigates more programmatic application sharing initiatives that provide a community/collaborative environment facilitating the sharing, rework and enhancement of government solutions.
    Journal of E-Government 01/2004; 1(3):93-103.
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    ABSTRACT: Political candidates face the endless challenge of finding ways to communicate directly, substantively, and persuasively to the voting public. Growing numbers of candidates are offering electronic newsletters (candidate campaign e-mail messages) as political marketing instruments. This study content analyzed the candidate campaign email messages (N = 89) from the 2002 gubernatorial election in Florida (Jeb Bush and Bill McBride). Intercoder reliability was .98 across all 50 categories. Candidates were found to have mentioned personal qualities in 24.7% of the campaign e-mail messages, with Democratic candidate McBride mentioning attributes more frequently (32.6%) than Republican incumbent Bush (17.4%). More often than not, candidates omitted mention of their opponent in the e-mail messages. The present study found that 62.1% of the messages addressed the reader directly, with 50% of Bush's messages addressing the reader directly and 75.6% of McBride's messages doing so. There was a statistically significant increase of candidate campaign e-mail messages being sent during key campaign dates.
    Journal of E-Government 01/2004; 1(1):105-122.