Best practices and benchmarking in healthcare: a practical journal for clinical and management application

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Other titles Best practices and benchmarking in healthcare, Best practices and benchmarking
ISSN 1085-0635
OCLC 33267450
Material type Periodical
Document type Journal / Magazine / Newspaper

Publications in this journal

  • [Show abstract] [Hide abstract]
    ABSTRACT: Patient perceptions of the quality of services provided are a key factor in determining a healthcare organization's competitive advantage and survival. This article examines the advantages, disadvantages, and problems associated with nine different qualitative and quantitative methods of measuring patient satisfaction with service quality and concludes with guidelines for measurement of patient satisfaction and implementation of managerial follow-up.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(6):227-39.
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    ABSTRACT: The following article is a descriptive summary of telemedicine evolution in rural Kansas. Multiple electronic applications are used to manage information, time, and distance. Conservation of limited health related resources is emphasized.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(1):28-32.
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    ABSTRACT: Similar to the Residents Review Committee's "Essentials for a Residency Training Program," this article provides Educational Practice Guidelines for a required surgical clerkship. The Guidelines presented are ones that can be adopted by any department of surgery in the United States, but in some cases not without significant increase in resources and faculty effort. The 10 essential components provide an opportunity for intensive program evaluation of all medical student clerkship experiences.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(5):214-8.
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    ABSTRACT: The Highmark Blue Cross/Blue Shield Pegasus Project was created in the fall of 1996 to benchmark best practices at health plans around the United States through extensive interviews, literature searches, and other measures. Characteristics of highly successful health plans across a number of major categories are summarized in the final recommendations presented by this report.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(3):112-7.
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    ABSTRACT: The evolving paradigm shift in healthcare emphasizes population health status. Disease management is gaining popularity as a means of providing cost-effective, quality healthcare to an entire population at risk. Outcomes measurements, standardized clinical protocols and commitment by physicians and staff are crucial to a successful program. This article presents a case study from Lovelace Health Systems in Albuquerque, N.M., and identifies key components, cost savings and successes of one of its disease management programs.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(6):254-7.
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    ABSTRACT: Primary care physicians, acting as gatekeepers, are being used in an attempt to better control rising healthcare costs. However, the success of gatekeepers is difficult to measure because of the lack of data. The purpose of this article is to outline the function of gatekeepers, address the complications in measuring the benefits, and propose methods for further studies. In addition, we hope to foster a sense of responsibility and emphasize the importance of sharing data among organizations involved in the delivery of healthcare.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(2):52-6.
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    ABSTRACT: A growing concern about the deterioration of the clinical skills of physicians has stimulated a renewed interest in the teaching and assessment of these skills. Standardized patients can be an effective means to teach or assess a physician's competence in clinical skills, such as history taking, physical examination, and patient-physician interaction skills. This article will describe this new method and delineate its emerging role in medical school education, residency training, and its potential role in continuing education and quality assurance for practicing physicians within a managed care setting.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(4):174-7.
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    ABSTRACT: A multihospital process improvement study was designed to evaluate outcomes related to the treatment of Acute Myocardial Infarction (AMI). Time to diagnosis, time to intervention and outcomes of treatment were assessed through a risk adjusted database allowing individual hospital comparisons to benchmark results.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(2):71-81.
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    ABSTRACT: This article will examine the impact of the use of physician extenders, specifically physician assistants and surgical physician assistants, on various pertinent healthcare issues. These issues include cost containment strategies, physician productivity, reimbursement, liability, manpower issues, and continuity and quality of patient care.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(3):136-41.
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    ABSTRACT: The editors are providing this Executive Summary by the University HealthSystem Consortium of their Adult ICU Benchmarking Project. The report has been reviewed by the participating members listed at the end of the summary. The summary report provides both an interesting account of how a benchmarking project of considerable magnitude can be accomplished but also indicates how important comparative data can be used to improve individual programs.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(4):147-53.
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    ABSTRACT: Iatrogenic injury, in which patients are unintentionally injured by medical treatment, occurs in 4% of hospital admissions and causes considerable human suffering, financial losses, and waste of healthcare resources. This article discusses why existing quality initiatives have had little impact on iatrogenic injury and suggests an approach to clinical risk modification that may enhance the safety of medical treatment.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(6):221-6.
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    ABSTRACT: A study of 11 Academic Health Center Teaching Hospitals (ATHs) in 11 states found that cost reduction programs, internal reorganizations, reengineering, benchmarking, and broadened entrepreneurial activity were prominent among the strategic initiatives reported in dealing with an increasingly turbulent environment. Although none of the ATHs had experienced negative net margins, we conclude that today's competitive healthcare system requires ATHs be reimbursed separately for their educational and other societally related costs to assist them in competing on a level playing fields.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(6):258-64.
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    ABSTRACT: Making the decision to retire from active practice is a complex process with very strong psychological overtones. Successful retirement demands preplanning, and financial preplanning must begin very early in the career to achieve the time value of money. Psychological preparation requires recognition that retirement is inevitable, and an avenue of change for yourself and your spouse should be identified, anticipated, and refined over time.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(4):168-73.
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    ABSTRACT: The editors are providing this Executive Summary by the University HealthSystem Consortium of their Emergency Department Benchmarking Project. The report has been reviewed by the participating members listed at the end of the summary. The summary report provides both an interesting account of how a benchmarking project of considerable magnitude can be accomplished but also indicates how important comparative data can be used to improve individual programs.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(5):185-95.
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    ABSTRACT: An individual program's viewpoint on the overall benchmarking process for critical care medicine and how this process can provide a conceptual understanding of how benchmarking can be beneficial.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(4):154-61.
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    ABSTRACT: A systematic method for assessing the health status of communities has been under development at the University of South Florida since 1991. The system, known as CATCH, draws 226 indicators from multiple sources and uses an innovative comparative framework and weighted evaluation criteria to produce a rank-ordered community problem list. The CATCH results from II Floridian counties have focused attention on high priority health problems and provided a framework for measuring the impact of health expenditures on community health status outcomes. The method and plans to create an automated data warehouse to support its expansion and enrichment are described.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(5):196-207.
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    ABSTRACT: The problem of unrelieved pain in the PostAnesthesia Care Unit (PACU) is an outcomes management concern. This article discusses the steps taken by the PACU staff to establish a benchmark for unrelieved pain and to evaluate the effect of the Multidisciplinary Pain Management Initiative (MPMI) action plan on the outcomes of length of stay and cost.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(1):20-3.
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    ABSTRACT: As healthcare experts continue to reform the United States healthcare system, greater attention is being given to the issue of the United States physician workforce. This article provides a synopsis of the present workforce issue and then addresses these issues from the perspective of subspecialty surgery by using two fields as examples.
    Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(3):123-35.
  • Best practices and benchmarking in healthcare: a practical journal for clinical and management application 01/1997; 2(2):82-7.