Journal of Computer-Mediated Communication (J COMPUT-MEDIAT COMM )

Publisher: Annenberg School of Communications (University of Southern California); Universiṭah ha-ʻIvrit bi-Yerushalayim. School of Business Administration, Blackwell Publishing


The Journal of Computer-Mediated Communication (JCMC) is a web-based, peer-reviewed scholarly journal. Its focus is social science research on computer-mediated communication via the Internet, the World Wide Web, and wireless technologies. Within that general purview, the journal is broadly interdisciplinary, publishing work by scholars in communication, business, education, political science, sociology, media studies, information science, and other disciplines. Acceptable formats for submission include original research articles, meta-analyses of prior research, synthesizing literature surveys, and proposals for special issues. JCMC is one of the oldest web-based Internet studies journals in existence, having been published quarterly continuously since June 1995. The journal was started by Margaret McLaughlin and Sheizaf Rafaeli in response to the growth of CMC scholarship in the early- to mid-1990s. The founding editors had the vision to make JCMC an open-access, online journal. This, combined with high quality standards, proved to be a recipe for success: today JCMC is widely read and cited by CMC scholars around the world. In 2004, JCMC became an official journal of the International Communication Association.

Impact factor 2.17

  • 5-year impact
  • Cited half-life
  • Immediacy index
  • Eigenfactor
  • Article influence
  • Website
    Journal of Computer-Mediated Communication website
  • Other titles
    Journal of computer-mediated communication, JCMC
  • ISSN
  • OCLC
  • Material type
    Document, Periodical, Internet resource
  • Document type
    Internet Resource, Computer File, Journal / Magazine / Newspaper

Publisher details

Blackwell Publishing

  • Pre-print
    • Author can archive a pre-print version
  • Post-print
    • Author cannot archive a post-print version
  • Restrictions
    • Some journals impose embargoes typically of 6 or 12 months, occasionally of 24 months
    • no listing of affected journals available as yet
  • Conditions
    • See Wiley-Blackwell entry for articles after February 2007
    • Publisher's version/PDF cannot be used
    • On author's server, institutional server or subject-based server
    • Server must be non-commercial
    • Publisher copyright and source must be acknowledged with set statement ("The definitive version is available at")
    • Articles in some journals can be made Open Access on payment of additional charge
    • 'Blackwell Publishing' is an imprint of 'Wiley'
  • Classification
    ​ yellow

Publications in this journal

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    ABSTRACT: This study examined the relationship between the number of communication technologies used for social interactions (i.e., multimodal connectedness) and well-being across the lifespan. Consistent with the assumptions of media multiplexity, multimodal connectedness and frequency of strong-tie communication enhanced well-being, but only for older-age cohorts (35–54 and 55–70+). For young adults (18–34), multimodal connectedness and frequency of weak-tie communication diminished well-being. The findings are framed in terms of differing motives for maintaining social relations across the lifespan, as maintenance of relationships with strong ties become more important and the number of weak ties contract as people age.
    Journal of Computer-Mediated Communication 08/2015;
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    ABSTRACT: Computer-mediated communication among university students with different cultural backgrounds has become widespread. In this study, we examine how undergraduates (N = 130) react to cultural cues when responding to an e-mail request for cooperation sent by a peer. Participants rated the sender's personality and stated their willingness to help. In the inquiry, 2 types of cultural cues were varied, resulting in a 2 × 2 factorial design: ethnicity (German vs. Chinese name) and communication style (Western vs. Asian). Results showed that participants aligned their responses to the communication style; however, the ethnicity cue influenced the wording of their response, their perception of the sender's personality and their willingness to help. Results are discussed regarding communication accommodation and social judgment theories.
    Journal of Computer-Mediated Communication 01/2015;
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    ABSTRACT: Scholars and commentators have debated whether lower-threshold forms of political engagement on social media should be treated as being conducive to higher-threshold modes of political participation or a diversion from them. Drawing on an original survey of a representative sample of Italians who discussed the 2013 election on Twitter, we demonstrate that the more respondents acquire political information via social media and express themselves politically on these platforms, the more they are likely to contact politicians via e-mail, campaign for parties and candidates using social media, and attend offline events to which they were invited online. These results suggest that lower-threshold forms of political engagement on social media do not distract from higher-threshold activities, but are strongly associated with them.
    Journal of Computer-Mediated Communication 01/2015;
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    ABSTRACT: The use of social media creates the opportunity to turn organization-wide knowledge sharing in the workplace from an intermittent, centralized knowledge management process to a continuous online knowledge conversation of strangers, unexpected interpretations and re-uses, and dynamic emergence. We theorize four affordances of social media representing different ways to engage in this publicly visible knowledge conversations: metavoicing, triggered attending, network-informed associating, and generative role-taking. We further theorize mechanisms that affect how people engage in the knowledge conversation, finding that some mechanisms, when activated, will have positive effects on moving the knowledge conversation forward, but others will have adverse consequences not intended by the organization. These emergent tensions become the basis for the implications we draw.
    Journal of Computer-Mediated Communication 12/2014;
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    ABSTRACT: When evaluating the helpfulness of online reviews, review valence is a particularly relevant factor. This research argues that the influence of review valence is highly dependent on its consistency with the valence of other available reviews. Using both field and experimental data, this paper show that consistent reviews are perceived as more helpful than inconsistent reviews, independent of them being positive or negative. Experiments show that this valence consistency effect is driven by causal attributions, such that consistent reviews are more likely to be attributed to the actual product experience, while inconsistent reviews are more likely to be attributed to some reviewer idiosyncrasy. Supporting the attribution theory framework, reviewer expertise moderates the effect of consumers' causal attributions on review helpfulness.
    Journal of Computer-Mediated Communication 11/2014;
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    ABSTRACT: Impacts of Internet use on political information seeking and subsequent processes have been subject to much debate. A 2-session online field study presented online search results on political topics to examine selective exposure and its attitudinal impacts. Session 1 captured attitudes, including their accessibility. Session 2 tracked what online search results participants selected and how long they read them; participants then reported attitudes again. The study represented a 4x8x2x2 within-subjects design: 4 topics, 8 browsing intervals each, with articles presenting opposing stances, with low versus high source credibility. Attitude-consistent messages and messages from high-credibility sources were preferred. Exposure to attitude-consistent search results increased attitude accessibility and reinforced attitudes, whereas exposure to attitude-discrepant content had opposite effects, regardless of messages' source credibility.
    Journal of Computer-Mediated Communication 11/2014;
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    ABSTRACT: Comments posted to news sites do not always live up to the ideals of deliberative theorists. Drawing from theories about deliberation and group norms, this study investigates whether news organizations can affect comment section norms by engaging directly with commenters. We conducted a field study with a local television station in a top-50 Designated Market Area. For 70 political posts made on different days, we randomized whether an unidentified staff member from the station, a recognizable political reporter, or no one engaged with commenters. We assessed if these changes affected whether the comments (n = 2,403) were civil, were relevant, contained genuine questions, and provided evidence. The findings indicate that a news organization can affect the deliberative behavior of commenters.
    Journal of Computer-Mediated Communication 10/2014;
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    ABSTRACT: Social media monitoring in politics can be understood by situating it in theories of public opinion. The multimethod study we present here indicates how social media monitoring allow for analysis of social dynamics through which opinions form and shift. Analysis of media coverage from the 2010 UK General Election demonstrates that social media are now being equated with public opinion by political journalists. We use interviews with pollsters, social media researchers and journalists to examine the perceived link between social media and public opinion. In light of competing understandings these interviews reveal, we argue for a broadening of the definition of public opinion to include its social dimension.
    Journal of Computer-Mediated Communication 09/2014;
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    ABSTRACT: This study examined the effects of review valence, the reviewer profile, and the receiver's familiarity with the platform (user/nonuser) on the perceived credibility of a review on and on the receiver's attitude toward the reviewed object. The results demonstrated a difference in cue-taking between users and nonusers. For users, there was an interaction effect of 2 profile cues (number of friends and number of reviews) on competence. Users interpreted the cues in combination, whereas non-users were not influenced by them. The friends × reviews × platform familiarity interaction indirectly affected attitude through competence. Further, review valence was positively associated with perceived credibility and attitude. The findings support and extend the social information processing theory and cue combination literature.
    Journal of Computer-Mediated Communication 08/2014;
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    ABSTRACT: One of the key challenges of distributed teams is the lack of social presence resulting from multiple work locations. Virtual environments (VEs) have been viewed as a collaboration tool for distributed teams that can enhance social presence via shared collaboration space and avatars. We observed, recorded, and analyzed the VE meetings of a globally distributed team. Data were analyzed through quantitative and qualitative content analysis. Our findings show that in the meetings, social presence was a situational phenomenon that constantly varied in strength. Social presence occurred as either a subgroup or group phenomenon, which at times coexisted at both levels. In particular, 2 of the 3 subdimensions of social presence, psychological involvement and behavioral engagement, were observable in team interaction.
    Journal of Computer-Mediated Communication 08/2014;
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    ABSTRACT: There are a billion Facebook users worldwide with some individuals spending 8 hours each day on the platform. Limited research has, however, explored the consequences of such overuse. Even less research has examined the misuse of social media by criminals who are increasingly using social media to defraud individuals through phishing-type attacks. The current study focuses on Facebook habits and its determinants and the extent to which they ultimately influence individual susceptibility to social media phishing attacks. The results suggest that habitual Facebook use, founded on the individual frequently using Facebook, maintaining a large social network, and being deficient in their ability to regulate such behaviors, is the single biggest predictor of individual victimization in social media attacks.
    Journal of Computer-Mediated Communication 08/2014;
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    ABSTRACT: This study investigates symbolic action on popular social media platforms by empirically exploring the subjective experiences and motivations of participants in an exemplary campaign. Previous debates regarding the relationship between symbolic action and more traditional forms of political participation suggest a binary between up-the-ladder “civic culture” engagement and down-the-ladder “slacktivism.” Interviews with participants in the Facebook red equal sign profile picture campaign for marriage equality provide some evidence to support the former (particularly in terms of building an identity-focused political movement), and comparatively little to support the latter. However, a third model suggests how sympathetic citizens who would not otherwise take on organizational commitments are brought into the circle of participation by contributing to aggregate projects of mediated public advocacy.
    Journal of Computer-Mediated Communication 08/2014;
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    ABSTRACT: CMC research presents emoticons as visual representations of writers' emotions. We argue that the emoticons in authentic workplace e-mails do not primarily indicate writers' emotions. Rather, they provide information about how an utterance is supposed to be interpreted. We show that emoticons function as contextualization cues, which serve to organize interpersonal relations in written interaction. They serve 3 communicative functions. First, when following signatures, emoticons function as markers of a positive attitude. Second, when following utterances that are intended to be interpreted as humorous, they are joke/irony markers. Third, they are hedges: when following expressive speech acts (such as thanks, greetings, etc.) they function as strengtheners and when following directives (such as requests, corrections, etc.) they function as softeners.
    Journal of Computer-Mediated Communication 07/2014;